Senior Technical Program Manager, GOEST Global Operations Enterprise Services Technology

We are seeking a highly skilled and motivated Senior Technical Program Manager to join our team in the commercial real estate industry. In this role, you will work at a global scale to solve real-world challenges that will transform Amazon’s approach to Industrial Real Estate in ways we can’t even image yet. You will by applying tools in workflow automation, geospatial intelligence, physical access control, and artificial intelligence. You will work closely with teams of experts on technology solutions that will revolutionize the way our stakeholders conduct business.

This is a fantastic opportunity for a strong Senior Technical Program Manager looking to make a significant impact in the commercial real estate industry. You will have the chance to work on innovative technology solutions that will transform the way our clients do business. We offer competitive compensation, comprehensive benefits, and a dynamic work environment where you will be challenged and rewarded for your contributions. We invent every day and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. If you are a strong Program Manager III with a passion for innovation, we encourage you to apply today.

Key job responsibilities
In this role you will:
- Define program goals and scope aligned with business and technical objectives.
- Lead cross-functional programs involving engineering, product, design, operations, security, and other teams.
- Develop program plans including timelines, milestones, dependencies, and resource needs.
- Identify, assess, and mitigate risks before they impact delivery.
- Facilitate communication among stakeholders, ensuring transparency on progress, issues, and decisions.
- Track program health using metrics, dashboards, and key performance indicators (KPIs).
- Resolve blockers by escalating issues, negotiating priorities, and coordinating solutions.
- Manage stakeholder expectations by providing regular status updates and setting realistic delivery commitments.
- Balance competing priorities across multiple initiatives while aligning with strategic objectives.
- Coordinate product launches and readiness activities, including documentation, training, and support plans.


About the team
GOEST develops and manages software tools to centralize data about Amazon operation buildings. Since inception, these tools have grown to encompass Amazon's worldwide operations (outside physical stores): we now cover thousands of active new launches, retrofit, and lease-related projects. We create global standards for managing data related to these capital projects.

- 7+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- 8+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 148,700.00 - 201,200.00 USD annually