Senior Training Program Manager

Position Information

The full salary range for the Senior Training Manager is $88,301.52- $162,425.52 annually. However, the expected pay scale for this position is from $88,301.52- $107,000 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. This position is based on funding from the University of California Office of the President (UCOP).

*As part of the recruitment process, a work sample and presentation(s) may be required*

The Senior Training Manage will provide leadership to the Environmental Health, Safety, and Risk Management division on projects that have University-wide impact. The manager will apply their expertise in instructional design, adult learning, and project management to create and manage training and education programs, outreach, communications, and information technology. This includes courses delivered via eLearning, audio/video, and/or instructor led training. As lead trainer, they will use their expertise to develop other subject matter experts (SMEs) and personnel as needed.

In collaboration with others, the position creates multimedia content and produces according to an established schedule. The individual will analyze complex training needs and implement recommendations to address a wide range of training issues.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Key Responsibilities

• 20% — Oversees communications, outreach, and marketing efforts that are wide ranging and comprehensive, including (but not limited to): print, web, email, video, oral presentations, slide presentations, webinars, and emerging technologies. Provides divisional strategic messaging, planning, and implementation of projects in support of the University's risk, health, and safety programs. Advises and guides to ensure consistent and standardized branding / imaging. Manages divisional websites, and uses expert graphical design skills. Responsible for event management in the division.
• 15% — May assume responsibility for specific training programs, initiatives and budget. Implements staff, faculty, and student training using instructional design and program management skills. Facilitates and provides education during instructor-led training activities. Develops online and in-person training courses using adult learning and instructional design. Creates presentations, handouts, eLearning, webinars, and oversees the production of course content according to an established schedule. Builds with accessibility in mind. Supports instructor-led training activities including management of rosters, supplies & equipment, registration, event management, and evaluations. Simultaneously tracks multiple complex projects, processes shifting priorities, and executes decisions with high accuracy in time-sensitive scenarios. Synthesizes actionable strategies in high-stakes, time-sensitive scenarios.
• 15% — Initiates and designs highly complex training studies and needs analysis to ensure effectiveness of current and new training initiatives. Collaborates across departments to conduct needs assessment(s), develop, and implement training plans / assignments in the University learning management system. Designs University-wide risk and safety training initiatives. Assesses, delivers, and evaluates all related training requirements based on broad and complex regulatory and best practices.
• 15% — Works collaboratively and effectively in a diverse environment with others across the organization, important external contacts, and members of organization management at all levels to resolve highly complex performance and /or training issues, where analysis of situations requires an in-depth evaluation and understanding of organization strategies and business objectives. Collaborates with senior leaders to ensure that training methods are appropriate and meet the division's goals, metrics, and strategic objectives
• 10% — Using project and program management practices, may lead an enterprise or systemwide program or project. Actively participates as a member or advisor on University committees in a systemwide, campuswide, and/or interdisciplinary capacity.
• 10% — May serve as leader for professional project team members. Serves as Train-the-Trainer. Prepares and guides subject matter experts (SMEs) for instruction using adult learning and instructional design principles. Evaluates and ensures process improvement. Mentors staff and promotes professional growth and advancement.
• 10% — Provides support to improve teaching and learning outcomes. Supports administration, information technology, and web content management needs of the division. Provides functional support for operations and special projects. Uses high-level software and technology to assess needs, collect and manage data, and forecast / plan for budgetary requirements. Designs, implements, maintains, and supports webpages and applications.
• 5% — Implements related business processes such as: preparing and managing metrics and reports, purchase orders, travel arrangements, calendars, and webpages. May also serve as member of the emergency and/or Incident Response Team, as needed. Complies with policies and procedures.

Experience

• Must have a minimum of 3 years of combined experience with eLearning authoring tools (such as Articulate Storyline, Adobe Captivate, etc.), video production software (e.g., Adobe Premiere, Camtasia, Final Cut Pro, etc.), and/or animated video creators. — Required
• 6 - 10 years of related experience. — Required
• Minimum of 6 years of combined experience facilitating, managing educational programs, and implementing instructor-led training. — Required
• Technical experience with web content management systems and graphical design. — Preferred

Education

• Bachelor's degree in related area and/or equivalent experience/training. — Required
• Master's degree — Preferred

Minimum Requirements

Advanced knowledge of training and development, performance management and workplace learning. Ability to apply knowledge to achieve successful organizational outcomes. Advanced verbal, written and interpersonal communication skills and advanced presentation skills. Advanced knowledge and skills with relevant software systems and content creation tools.

Preferred Qualifications

Advanced knowledge of training and delivery methodologies, organizational diagnosis and organization and business strategies. Advanced analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Advanced knowledge of organizational policies and procedures. Familiarity with website content management systems, such as Drupal. Advanced knowledge of functional area and advanced understanding of how work impacts other areas in human resources and the organization. Advanced skills in planning, resourcing and monitoring effective training delivery.

Knowledge, Skills and Abilities

• Advanced knowledge of training and development, performance management and workplace learning. Ability to apply knowledge to achieve successful organizational outcomes. — Required
• Advanced verbal, written and interpersonal communication skills and advanced presentation skills. — Required
• Advanced knowledge and skills with relevant software systems and content creation tools. — Required
• Advanced knowledge of training and delivery methodologies, organizational diagnosis and organization and business strategies. — Preferred
• Advanced analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. — Preferred
• Advanced knowledge of organizational policies and procedures. — Preferred
• Familiarity with website content management systems, such as Drupal. — Preferred
• Advanced knowledge of functional area and advanced understanding of how work impacts other areas in human resources and the organization. — Preferred
• Advanced skills in planning, resourcing and monitoring effective training delivery. — Preferred

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Physical Requirements

• Bend — N/A
• Sit — Frequently
• Squat — N/A
• Stand — Occasionally
• Crawl — N/A
• Walk — Occasionally
• Climb — N/A

Mental Requirements

• Read/Comprehend — Constantly
• Write — Constantly
• Perform Calculations — Frequently
• Communicate Orally — Constantly
• Reason & Analyze — Constantly
• Other — Frequently required to learn quickly, process information, make rapid decisions (with positive outcomes), and solve complex problems under pressure. Constantly must comprehend new technologies, regulatory frameworks, and operational models with minimal supervision.

Environmental Requirements

• Is exposed to excessive noise — No
• Is around moving machinery — No
• Is exposed to marked changes in temperature and/or humidity — No
• Drives motorized equipment — No
• Works in confined quarters — No
• Dust — No
• Fumes — No

Special Conditions

• Required
• Required
• Required