Senior Transportation Program Manager

About the role The purpose of this position is to provide expertise for the Commute and Transportation Program of a large portfolio as well as managing the daily transportation operations at our Bay Area Campus. Working under general direction, this position runs and leads most aspects of budgeting, process improvement, controls for niche software and other functions enabling the business unit to meet objectives in an effective and efficient manner. What you’ll do Promote and encourage the reduction of single occupancy vehicles (SOV) to include public or employee transit, carpool, vanpool, bike, walk, and other transportation options; Establish operating and administrative policies and procedures for all transportation activities. Implement, track, and manage transportation benefit programs including signing employees up for transportation benefits, tracking utilization and developing recommendations for improvements. Owns and validates the creation, distribution and reporting of a yearly commute survey. Develops commute strategies in conjunction with site/services leadership. Find and put in place AI-enabled solutions that drive operational efficiency where possible. Serves as the primary client contact and critical issue point for any commute related staffing, bandwidth, or delivery issues. Lead all aspects of a team who are responsible for the delivery of a portfolio of projects and programs. Manage staff assigned to transportation services, including establishing work schedules, assigning tasks, cross-training staff to perform other duties as back-up, and evaluating and developing performance; works on transportation demand management policy issues; parking management, transportation fairs, employee outreach activities, commute incentives and partners with the shuttle operations vendor. Mentors and coaches team members to further develop proficiencies. Leads by example and models behaviors that are consistent with the company's values. This role will also be expected to serve on the Mountain View Transportation Management Association (TMA) Board of Directors. What you’ll need Strong background in TDM (Transportation Demand Management); solid track record in commute management, tools, and techniques; and experience with/understanding of local transportation laws and regulations is strongly desired. Ability to build and maintain effective professional/client relationships. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to influence and negotiate optimally with key employees, top management, and client groups to take desired action. Ability to write reports, manuals, speeches, and articles using distinctive style. Process development/process improvement, decision-making and problem-solving skills are vital. Intermediate to advanced skills with Microsoft Office Suite including Excel and PowerPoint. High School diploma or GED and a minimum of 6 years of experience in commute & transportation services required. Bachelor's degree in Sustainability, Transportation Management or Urban Planning Preferred. Sophisticated knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Ability to forecast, prepare budgets, and conduct financial analysis. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why CBRE? When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Manager position is $120,000 annually and the maximum salary for the Workplace Experience Manager position is $140,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).