Server

Annex Craft House Server Staff Job Description 

Overview

An exclusive position, reserved only for those who are entertaining, goal oriented, glamorous, and charismatic. The Annex Crafthouse server appears to live a healthy, active lifestyle and is captivating to all who visit our restaurants. The Annex Crafthouse server is approachable, upbeat, and attentive to the needs of the guests as she socially engages with and entertains each individual guest at the front door and on the floor. The Annex Crafthouse serverl is knowledgeable about merchandise and menus items.  They ensure that only the highest quality food and drinks are served to their guests and is a positive representation of the brand.  The Annex Crafthouse server embraces the company’s core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.

Responsibilities

• Entertains Guests in a Fun Way
• Makes Special Occasions Memorable
• Team Player
• Promotional Representation
• Community Outreach & Events Participation
• Sales Generation, including Promotional Items & Merchandise
• Team Communication
• Performs assigned tasks
• Continuous development of food & beverage product knowledge

Accountabilities

Food

• Responsible Alcohol Service
• Ensures proper sanitation and food handling
• Food & Beverage Quality Assurance
• Accurate Food Presentation

Atmosphere

• Prepared, in uniform & Punctual for Shift
• Charismatic Energy
• Fun, Upbeat, Entertaining

Service

• Attentive Customer Service
• Visible & Available to Guests at All Times
• Responsible Cash Handling
• Speed of Service
• Store Events Spokesperson

Order Accuracy

• Ability to Maintain Professionalism at all times
• Ability to Communicate clearly
• Ability to Work Well with Others
• Ability to Multi-Task
• Ability to Maintain Attractive & Fit Image
• Must be 18 years of age.

• Customer Service Skills
• Basic Mathematical Computations Skills
• Ability to Promote Brand Integrity
• Ability to Engage Guests in Products and Menu

All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to eligible to work for The Annex Crafthouse. The applicant will not be compensated for the completion of any training required to get the required certification and gaining such certification does not guarantee the applicant continued employment.