City of New York
Brooklyn, New York
Service Desk Agent
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Apply to Service Desk Agent at City of New YorkJob details
- Location
- Brooklyn, New York
- Work type
- Onsite
- Compensation
- $70,364 - $80,919/yr
- Posted
- 1 week ago
- Apply on
- jobs.smartrecruiters.com
About this role
Minimum 1 year telecom/network or related technical experience; education ranging from high school diploma to bachelor's with telecom/network coursework; strong customer service, telephone etiquette, and written communication; proficiency with ITSM/ServiceNow and Microsoft Office/Office 365.
What you'll do at City of New York:
- answering calls
- logging tickets
- troubleshooting issues
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