DecisionPoint | Cortek
Service Desk Specialist – Level II (Tier 1)
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Apply to Service Desk Specialist – Level II (Tier 1) at DecisionPoint | CortekJob details
- Work type
- Remote
- Clearance
- Secret
- Posted
- Jul 29, 2026
- Apply on
- careers-decisionpointcorp.icims.com
About this role
2+ years IT help desk experience performing advanced Tier 1 support, ticket triage, documentation in ITSM, SSO/MFA and account troubleshooting; Secret clearance required.
What you'll do at DecisionPoint | Cortek:
- resolving issues
- triaging tickets
- escalating incidents
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