DecisionPoint | Cortek
Service Desk Specialist – Tier 2
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Apply to Service Desk Specialist – Tier 2 at DecisionPoint | CortekJob details
- Work type
- Remote
- Clearance
- Top Secret
- Posted
- Jul 28, 2026
- Apply on
- careers-decisionpointcorp.icims.com
About this role
Must hold active Top Secret clearance, bachelor's in IT-related field, minimum 4 years IT support (2 years Tier 2), experience with SSO/MFA, API/JSON troubleshooting, log analysis (Splunk/CloudWatch/ELK), and ITIL practices.
What you'll do at DecisionPoint | Cortek:
- diagnosing issues
- troubleshooting systems
- documenting actions
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