DecisionPoint | Cortek
Shift Supervisor (IT Service Desk)
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Apply to Shift Supervisor (IT Service Desk) at DecisionPoint | CortekJob details
- Work type
- Remote
- Clearance
- Top Secret
- Posted
- Jul 28, 2026
- Apply on
- careers-decisionpointcorp.icims.com
About this role
Active Top Secret clearance, Associate's in IT or related, 5+ years IT service desk experience with supervisory duties, ITSM tool proficiency, ITIL v4 knowledge and certification.
What you'll do at DecisionPoint | Cortek:
- supervising staff
- managing queues
- coordinating escalations
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