Site Reliability Engineer Intern — Summer 2027

Gallup is a mission-driven organization that applies science and technology to important human and organizational problems. The Site Reliability Engineer Intern will help improve observability, reliability, and automation for systems running on AWS while gaining experience with monitoring, incident response, and operational engineering.

What you'll do:

• Help build and improve observability using tools like Dynatrace and PagerDuty to monitor applications running on AWS
• Create dashboards, alerts and metrics that give engineering teams real-time insight into application performance and system reliability
• Support automated alerting workflows that integrate directly with Slack
• Shadow and support incident response to learn how Gallup detects, resolves and prevents issues before they affect customers
• Write scripts and automation that reduce repetitive operational work
• Collaborate with a progressive technology team of site reliability engineers, DevOps engineers and software developers

What they're looking for:

• Enrollment in an associate, bachelor's or graduate degree program in computer science, MIS or a related field required
• Basic knowledge of and/or experience with AWS or another cloud platform required
• Basic knowledge of and/or experience with Windows or Linux server administration, networking or infrastructure required
• Classroom or professional experience working with one or more of the following technologies required: Python, Bash, PowerShell, Terraform, Docker, Amazon ECS, GitHub
• Enrollment at a college or university within an 80-mile radius of San Francisco, California, required
• Availability to work 40 hours per week for 12 weeks during the summer of 2027 required
• A commitment to working on-site at Gallup's San Francisco office Monday through Thursday required, with the option to work remotely on Friday
• Eligibility to work in the United States required; this position is not eligible for employment visa sponsorship
• Exposure to monitoring or incident management tools such as Dynatrace, Grafana or PagerDuty preferred
• Anticipated graduation between August 2027 and May 2028 preferred; will consider 2029 graduates

Benefits:

• A full-time summer 2027 internship
• The potential to work up to 20 hours per week during the school year, depending on business demands
• The potential for a full-time job offer upon graduation, based on Gallup’s business needs and intern performance
• Mission-driven work: Make a meaningful difference in the world through work that applies science and technology to important human and organizational problems.
• An empowering culture: Collaborate with smart, passionate people who welcome your ideas, perspectives and technical judgment.
• Learning and development: Grow your skills through hands-on research, experimentation and exposure to AI systems, extensive data and engineering challenges.
• Room to challenge assumptions: Work in an environment where curiosity, rigorous thinking and questioning existing approaches are expected.
• Brand strength, startup energy: Work on emerging technology in a fast-moving environment backed by Gallup’s research, science and global brand.
• A vibrant workplace: Work from Gallup’s San Francisco office in the heart of the Financial District, steps from the Embarcadero and public transit.
• The option to work remotely on Friday