Site Reliability Engineer (SRE) Intern — AI Infrastructure

Tencent is seeking a Site Reliability Engineer Intern to join its AI Compute team and support the daily operations of AI infrastructure. The role involves deploying, maintaining, troubleshooting, and documenting high-performance infrastructure systems while collaborating with engineering teams and partners.

What you'll do:

• Support the deployment, configuration, and maintenance of high-performance AI infrastructure servers, storage servers, networking equipment, and software components in secure environments
• Assist with hardware diagnostics, system functionality checks, and firmware updates as required
• Collaborate with engineering teams to help deliver tailored customer environments (e.g., bare-metal systems, Kubernetes, Slurm, etc.)
• Provide first-line engineering support for onsite operational issues, including troubleshooting hardware, network, and software problems, and firmware compliance
• Document incident details, resolutions, and lessons learned to improve future problem-solving
• Maintain clear, accurate, and up-to-date documentation to support knowledge sharing across the team
• Participate in team meetings and knowledge-sharing sessions to foster collaboration and continuous learning

What they're looking for:

• Currently pursuing or recently completed a Bachelor's or Master's degree in computer engineering, computer science, or a related technical field
• Basic understanding of server hardware, firmware lifecycle, and Linux environments, with an awareness of physical and system-level security standards
• Exposure to scripting languages such as Bash or Python
• Familiarity with — or strong interest in — configuration management, CI/CD tools, workload managers, and cluster software (e.g., Slurm, Kubernetes), and observability tools (e.g., Prometheus, Grafana, ELK)
• Strong problem-solving and analytical skills
• Ability to work both independently and as part of a team
• Professional fluency in English and Mandarin is highly preferred
• Coursework, projects, or hands-on experience related to AI Infrastructure, distributed systems, or cloud infrastructure
• Familiarity with networking fundamentals and Linux system administration
• Genuine interest in AI/ML infrastructure

Benefits:

• 1 hour of paid sick leave for every 30 hours worked
• Up to 13 paid holidays throughout the calendar year
• Full-time interns are eligible to enroll in the Company-sponsored medical plan, subject to the terms and conditions of the applicable plans then in effect