San Francisco or New York City or Seattle
Social Escalations Program Manager
Job details
- Location
- San Francisco or New York City or Seattle
- Work type
- Hybrid
- Compensation
- $210,000 - $260,000/yr
- Visa
- Sponsorship available
- Posted
- Sep 10, 2026
- Apply on
- job-boards.greenhouse.io
About this role
6+ years in social analytics, escalation management, customer support, or frontline operations; social listening expertise; strong judgment, writing, coordination, and incident-management skills; bachelor's degree or equivalent experience.
What you'll do at Anthropic:
- monitoring social channels
- triaging escalations
- briefing executives
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