Social Services Unit Supervisor - MO CAN Non-Specified Assessments

Job Summary - Why you’ll love this position

Job Location:  The base will be determined by the applicant selected and office capacity.  Internal applicants within CD only. 

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

Why you’ll love this position:

Are you a collaborative leader who enjoys developing others, solving complex problems, and making a meaningful impact? The Children’s Division is seeking a supervisor who is passionate about supporting staff while ensuring children and families receive timely, high-quality services.

Supervisors for the Comprehensive Review Team take part in the hiring, onboarding and support of new team members within the MO CAN Response Team. The supervisor provides additional support during CORE Academy and on the job training and ensures a seamless transition out of training.

Supervisors for the Comprehensive Review Team also provide leadership, coaching, and oversight to team members completing comprehensive historical reviews for families with Children’s Division  involvement. The supervisor ensures reviews are thorough, timely, and consistent, while supporting staff development, evaluating competency, and preparing team members with the knowledge and skills needed to successfully progress within the MO CAN Response professional development.

Responsibilities - What you’ll do

• Provide day-to-day leadership, supervision, and support to a team of Children’s Division professionals responsible for child welfare services.
• Coach, mentor, and develop staff through case consultations, regular supervision, performance management, and professional development.
• Ensure quality practice by reviewing cases, monitoring compliance with state and federal policy, and promoting timely, well-documented casework.
• Provide guidance on complex child safety, risk, permanency, and family engagement decisions while supporting staff in critical case situations.
• Collaborate with courts, law enforcement, schools, medical providers, community partners, and internal stakeholders to ensure coordinated services for children and families.
• Monitor workload distribution, staffing needs, and operational priorities to ensure effective service delivery.
• Support staff during court proceedings, multidisciplinary meetings, and other case-related activities as needed.
• Foster a positive team culture that values accountability, collaboration, continuous learning, and employee engagement.
• Perform other duties as assigned to support the mission of the Children’s Division.

Qualifications - All you need for success

High School Diploma or High School Equivalent and Nine or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license. OR

One or more years of experience as a Social Services Specialist (III) or Senior Social Services Specialist with the Missouri Uniform Classification and Pay System. OR

Three or more years of experience as an Associate Social Services Specialist and/or Social Services Specialist (II) with the Missouri Uniform Classification and Pay System. OR

A Bachelor’s degree from an accredited college or university preferably a degree in Social Work or comparable human services field (Substitutions allowed); and,

Five or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Preferred Qualifications

• Ability to travel throughout the State of Missouri as needed
• Availability to be “on call” when necessary.
• For supervisory positions it’s recommended to include Training, certification, and/or education in leadership and continuous process improvement programs (e.g. Lean Six Sigma) is preferred.
• Must be able to legally operate a motor vehicle in the performance of assigned duties upon the date of hire and throughout employment.

Job Details - More reasons to love this position

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:

[email protected] 

The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.