Software Engineer (Agent)

Parakeet Health is a healthcare technology company focused on enhancing patient interactions through AI-driven voice agents. They are seeking a Software Engineer (Agent) who will be responsible for developing new features and prototypes based on customer feedback and requirements, while also managing deployments and integrations with various medical practices.

What you'll do:

• You’d be the first dedicated Agent Engineer at Parakeet
• You’re in customer calls four or five times a week, translating what you hear into decisions and working prototypes
• You make the call on what gets built now, what gets pushed, and what becomes a roadmap item
• You’re configuring a deployment for a multi-specialty medical group in NYC
• You share what you heard from customers, demo the prototype you built, and talk through what should become a real feature versus a one-off
• You’ll shadow Cecilia and Sumedh through a real customer onboarding
• You're leading now, scoping a customer’s scheduling workflows, customizing the agent to their SOPs, integrating with their EHR, QA-ing performance, and iterating with their ops team until it’s humming
• You’re prototyping new capabilities, bringing them back to the team, and directly influencing the roadmap

What they're looking for:

• 1-3 years of engineering experience
• Comfort working across the full stack: you don't need to be a specialist, but you need to be able to move fast across frontend, backend, and integrations
• Experience with Python is a plus
• You've shipped real things
• You've talked to the people using them
• You've made judgment calls without waiting for someone to define the problem for you

Benefits:

• Excellent health, dental, and vision insurance
• Free dinner
• Espresso machine (pull your own shots)
• Gourmet snacks and craft beer
• Fitness stipend
• Commuter benefits
• Unlimited PTO
• 401(k)
• Relocation stipend