Software Engineer - Digital Workforce

Wellmark Blue Cross and Blue Shield is a mutual insurance company focused on serving its members through innovative technology and digital transformation. The Software Engineer will design, develop, test, deploy, and support applications, automations, and reporting solutions that improve employee productivity using Microsoft 365, Power Platform, Copilot, AI, data, and modern workplace technologies. The role also involves collaborating with engineers, analysts, business stakeholders, UX teams, and platform leaders to deliver secure, scalable, and compliant solutions.

What you'll do:

• Provide development and/or production support for key software applications and systems. Define, analyze, estimate, develop, test, implement, document, and maintain programs and systems that meet business requirements
• Contribute to solutions architecture deliverables and decisions, through interpretation of architectural diagrams as inputs to the design deliverable. Apply the reference architecture, contribute to reusable assets, and produce technical specifications sufficient for development teams
• Partner and problem-solve with the UX team in the development of solutions that improve the user experience, pass minimum accessibility or usability criteria
• Work to resolve technical problems for on premise, cloud native, and hybrid applications and solutions
• Support the gathering of information, necessary research needed for root cause analysis, problem definition and formulation, solution implementation, verification, and ongoing optimization. Provide analysis of defects to find root cause
• Provide recommended solution(s) that promote successful delivery of business project objectives or production support objectives and support benefits realization
• Identify issues and think through challenges in the form of options and solutions. Partner with others to identify resolutions to known issues, impacts to project or production outcomes if not resolved, and determine when to escalate when necessary
• Communicate and provide regular updates and key information in a timely manner to leadership as well as the appropriate stakeholder audience. Collaborate and work as a team to accomplish goals and/or solve problems
• Other duties as assigned

What they're looking for:

• Bachelor's degree in Computer Science, MIS, or related field of study and at least 1 year of software development experience (ex. Angular, NodeJS, TypeScript, C++, .NET, Java, SQL) OR 5+ years of related and applicable experience
• Strong analytical problem-solving skills. Accuracy and high attention to detail. Previous experience troubleshooting and developing creative technical solutions
• Strong ability to gather information, perform necessary research needed for root cause analysis, problem definition and formulation, recommend solution implementation, verification, and ongoing optimization, using data to support recommendations
• Demonstrated ability to build relationships to reach outcomes that gain the support and acceptance of all parties. Ability to communicate key information in a timely manner to the appropriate stakeholder audience with the ability to adjust communication style that will best suit the audience
• Ability to communicate with and coach/mentor team members, while setting an example in maintaining a positive attitude, staying calm under pressure, being approachable, and respectful and taking responsibility when needed
• Ability to thrive in fast-paced environment with changing priorities. Excellent organizational skills. Strong time management skills with the ability to set and meet established timeframes with little direction, while assuring data and information integrity
• Eagerness to learn and stay current on industry trends and have a continuous learning mindset
• Ability to collaborate and work as a team to accomplish goals and/or solve problems. Ability to earn trust and respect from peers, leadership, and stakeholders. Ability to learn by actively listening and applying coaching feedback
• Ability to support and work within a diverse development team model including global staffing, crowd sourcing, etc
• At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc
• Experience working within an Agile team environment
• Ability or interest in mentoring/coaching others

Benefits:

• Full-time employment
• Hybrid work environment