Software Engineer I / II - San Francisco

Giga builds real-time AI agents for customer experience and enterprise automation across voice, chat, and email. The company is seeking software engineers to build systems powering its AI agents, working across backend systems, data pipelines, integrations, and agent infrastructure while shipping features and taking increasing ownership.

What you'll do:

• We're looking for software engineers to help build the systems that power our AI agents. You'll work across the backend, from data pipelines and integrations to agent infrastructure, shipping features alongside experienced engineers who will help you grow
• This is a role where you'll contribute to real problems from day one. We expect you to ramp up quickly, take ownership of your work, and operate with increasing independence as you learn the codebase
• Atlas: Building features for our AI assistant: charts and alerts in Slack, natural language queries, and expanding Atlas to manage platform resources
• Activity Stream: Log visualization with filters, timestamps, and frequency charts to give visibility into agent behavior
• Dynamic knowledge: Adding time-based knowledge (like ongoing incidents) that auto-updates from sources like status pages
• Agent memory: Conversation awareness and recent interaction lookups so agents remember context across sessions
• As an early-career engineer, you'll be paired with senior engineers on larger initiatives while also owning smaller projects end-to-end as you ramp up

What they're looking for:

• Experience: 3+ years
• Have 1-3 years of professional software engineering experience

Benefits:

• Visa: Will sponsor
• Catered lunch daily
• Dinner stipend
• $150/month wellness benefit (gym, fitness classes, mental health)
• 401(k) plan
• Paid parental leave (12 weeks maternal, 6 weeks paternal)
• Commuter benefits
• Medical, dental, and vision coverage