Specialist, Business Analysis & Support

The mission of the Office of Data and Technology is to support schools and the district as a whole to use technology and data effectively to accelerate student achievement. The Office includes the following teams:  

• The Information Technology team provides DCPS students and staff in every school with the infrastructure, systems, and support to use technology effectively to accelerate student achievement. 

• The Data team ensures stakeholders at all levels of the organization have access to accurate, timely, and relevant data, conducting analysis and research, and building school-based capacity to use data tools to inform planning and decision-making. 

• The Enterprise Application team leads the district’s efforts to ensure all DCPS students and staff, in every school, have application technology and systems needed to be successful.   

The Specialist, Business Analysis & Support serves as a key liaison between program stakeholders and technical teams, supporting the successful delivery of data and technology solutions across DCPS. This role is responsible for facilitating requirements gathering, documenting business needs, coordinating project activities, and supporting implementation efforts. The Specialist works closely with the Manager, Technical Projects to ensure solutions are aligned with stakeholder needs, technical feasibility, and district priorities. 

The Specialist will be part of a Technical Projects Management (TPM) team that works with cross-functional teams, including application developers, data specialists, program teams, and office leaders, to deliver high-impact solutions such as enterprise applications, dashboards, and data storage solutions. The ideal candidate combines strong project management and project coordination experience, an understanding of K-12 education data systems and technology needs, and business analysis, stakeholder engagement, and requirements documentation skills. This individual demonstrates exceptional organizational discipline and is skilled at maintaining project plans, timelines, dependencies, risks, and project documentation across multiple concurrent initiatives.

The Specialist, Business Analysis & Support will report to the Manager, Technical Projects.

Essential Duties and Responsibilities

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.

• Business Analysis & Solution Planning
  • Lead requirements gathering activities through interviews, workshops, process mapping, and stakeholder engagement.
  • Document business requirements, functional requirements, user stories, acceptance criteria, process flows, and related project artifacts.
  • Translate business requirements into actionable work items for development teams.
  • Partner with the Manager, Technical Projects on requirements discovery and solution planning for complex, cross-functional initiatives.
• Project Management
  • Coordinate and support activities throughout the project lifecycle for data systems and technology products developed by ODT, including planning, requirements development, testing, implementation, and post-deployment support.
  • Develop and maintain project plans, schedules, action logs, and status reports to ensure transparency, accountability, and alignment across project teams. Work with cross-functional teams on projects using proven methodologies for structured planning and execution, while applying Agile/Scrum practices to foster iterative development, stakeholder collaboration, and rapid delivery cycles.
  •  Coordinate project dependencies, milestones, and release activities across multiple initiatives to support successful program delivery.
• Stakeholder Engagement
  • Work closely with software developers, data engineers, and QA teams to ensure technical feasibility, scalability, and alignment with district priorities.
  • Collaborate with program stakeholders and technical teams to define project goals, business requirements, delivery timelines, and success metrics.
  • Support the Technical Projects Management team in translating DCPS programmatic needs into technical requirements and product features.
  • Facilitate project meetings, requirement workshops, status reviews, user demonstrations, and stakeholder feedback sessions.
  • Serve as a primary point of contact for project stakeholders, ensuring timely communication of decisions, risks, actions, and project outcomes.
• Technical Oversight
  • Coordinate with application developers and data engineers to ensure product alignment to defined business requirements.
  • Coordinate quality assurance and user acceptance testing (UAT) activities, ensuring business requirements are validated and documented prior to release.
  • Maintain project documentation, templates, standards, and governance artifacts to improve consistency, transparency, and delivery effectiveness across ODT initiatives.
  • Work with ODT technical teams to establish and maintain release schedules, change management processes, and deployment strategies in collaboration with software and data engineering teams.
• Continuous Improvement
  • Monitor product usage and impact; gather feedback for iterative improvements.
  • Collaborate with the Technical Projects Management team to design and implement repeatable processes for project intake, prioritization, and execution to improve efficiency and transparency.

Qualifications

• Bachelor's degree and three to five years of related work experience.
• Master's degree preferred.
• Previous exposure to or experience in the education sector a plus.
• Demonstrated experience coordinating technology, data, or operational projects from initiation through implementation.
• Strong understanding of project management methodologies, Agile practices, software development lifecycles, and change management principles.
• Experience eliciting, documenting, validating, and managing business requirements throughout a project lifecycle.
• Strong understanding of education data systems (e.g., SIS, LMS, assessment platforms) and data governance principles.
• Ability to facilitate meetings, manage competing priorities, track dependencies, and coordinate stakeholders across multiple workstreams.
• Crisp verbal and written communication is a must.
• Proficiency with project management tools (e.g., Asana, Jira, Trello).
• Adept at navigating fast-paced, ambiguous environments independently—such as managing shifting priorities, unclear requirements, or evolving stakeholder expectations.

DCPS Values

• STUDENTS FIRST: We recognize students as whole children and put their needs first in everything we do.
• COURAGE: We have the audacity to learn from our successes and failures, to try new things, and to lead the nation as a proof point of PK-12 success.
• EQUITY: We work proactively to eliminate opportunity gaps by interrupting institutional bias and investing in effective strategies to ensure every student succeeds.
• EXCELLENCE: We work with integrity and hold ourselves accountable for exemplary outcomes, service, and interactions.
• TEAMWORK: We recognize that our greatest asset is our collective vision and ability to work collaboratively and authentically.
• JOY: We enjoy our collective work and will enthusiastically celebrate our success and each other.

We are an equal opportunity employer and are committed to creating an inclusive, accessible workplace. We welcome and encourage applications from individuals with disabilities. Accommodation and/or application assistance is available upon request at all stages of the application and employment process. To request accommodation, please contact [email protected].