Specialist I, Testing and Assessment Center (Part-Time Temporary)

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Position Description

Pay Grade: Coordinator 7

This position provides evening assistance within the Testing Services department for College and Career Readiness students at multiple locations.

Hours will be 8:30 a.m. – 1:30 p.m. or 5:00 p.m. - 10:00 p.m.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.  

 *Applies the guidelines and procedures for student eligibility of assessment testing established by the North Carolina Community College System

*Monitors and tracks attendance hours and measurable gains for Adult Basic Education (ABE), Adult Secondary Education (ASE), English as a Second Language (ESL) and Burlington English students

*Notifies students of eligibility and schedules students for initial placement and post-testing in varying subject areas

*Generates, inputs and maintains attendance documents using google docs Microsoft Teams to generate testing rosters

 *Works closely with Program Performance and Accountability Team to identify and resolve errors with placement and post-test scores entered into Colleague

 *Serves as a lead Test Administrator for the center including maintaining certifications and administering remote and in-person assessments.

*Supervises the test administrators and overall operations during evening shifts to include remedying student concerns and addressing late arrivals.

Participates on hiring committees and the coordination of test administrator schedules.

Assist with recording student data into DRC and the creation of test tickets

Schedules private assessments for students with disabilities

Contacts students through email, phone calls, and text messaging to ensure retention in the program

Communicates essential information to the Specialist II in a timely manner and reports testing irregularities

Investigates, troubleshoots and reports technical issues with the center’s computers and printers

Builds relationships and corresponds with instructors and Instructional Program Specialist to assist with tracking/location of absentee students

Escorts students from assigned classrooms and walks to testing center for post-testing

Monitors the online reservation system for duplicate reservations, tracks reservation numbers, and identifies appropriate assessment testing level

Administers and proctors TABE & High School Equivalency exams, as needed

 Maintains Pearson Vue & HiSET yearly certification

Qualifications

Knowledge, Skills & Abilities:

 Intermediate skills in MS Word, Power point, and Excel

 Excellent organizational skills

 Excellent written and verbal communication skills

 Ability to work with a high degree of accuracy in a fast-paced office environment

 Ability to communicate effectively with supervisors, faculty, and students, and exhibit a high degree of integrity

 Ability to complete training (Pearson Vue,HiSET, TASC, TABE) and maintain certifications needed for test proctors

 Requirements:

Bachelor's Degree

One year of experience in an office environment

Valid Driver's license and approval required by the College’s liability insurance carrier

 Preferences:

Work experience in a position with program testing and assessment in higher education

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.

Benefits

Benefits are not available for temporary positions.

Supplemental Questions

Required Question

Agency Information

EmployerWake Technical Community CollegeAddress 9101 Fayetteville Rd.

Raleigh, North Carolina, 27603 Phone9198665934
Website https://www.waketech.edu/