Help Scout
Sr. Customer Success Manager
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Or apply on Help Scout's site yourselfJob details
- Work type
- Remote
- Compensation
- $139,000 - $160,000/yr
- Posted
- 1 week ago
- Apply on
- jobs.ashbyhq.com
About this role
5+ years of Customer Success experience in SaaS, managing 50+ accounts, strong retention track record, cross-functional partnership, technical aptitude, and ability to work without visa sponsorship.
What you'll do at Help Scout:
- managing account relationships
- driving product adoption
- owning renewals and retention
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