Sr. Finance Assistant

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Financial Shared Services is looking to hire a Sr. Finance Assistant in Bloomington, IL. Financial Shared Services supports many areas for both State Farm employees and State Farm customers – from compensation services, expense processing, and money movement.

Additional Responsibilities:

• Process direct deposit updates for both active and inactive agents, ensuring the accurate setup, verification, and maintenance of agents’ banking information used for commission and compensation payments
• Research returned deposits and process replacement entries/updates, troubleshooting other payment issues related to bank information
• Balance monthly controls to reconcile financial accounts, maintaining audit ready documentation
• Follow compliance procedures for handling sensitive banking and identity information
• Manage mailbox communication with agents/sales leaders to process various requests and perform problem resolution; escalating exceptions, complex cases, and suspected issues to the appropriate team(s)
• Assists with the completion of subpoenas and legal requests, coordination of benefits, and military pay
• Review of requested materials sent by Agency to verify completion/accuracy
• Utilize a check list to assess agents’ use of internal controls to manage Premium Funding Account risks
• Work closely with key business partners, including Human Resources & Development, Legal, Agency, and Enterprise Technology

The following skills, background, and/or experiences are preferred, but not required:

• Experience with Rumba Host/Mainframe, Coupa, Control D, Adobe, Microsoft Suite (Word, Excel, Outlook, Teams)
• Prior experience in payments, payroll operations, banking operations, ACH, or compensation administration
• High attention to detail and strong accuracy with data entry/updates
• Experience handling sensitive information (PII/financial data) with discretion
• Strong process discipline: ability to follow procedures, checklists, and controls
• Customer/agent service mindset: professional communication, issue resolution
• Strong organizational skills while working on multiple different assignments simultaneously
• Ability to work in a fast-paced environment and remain composed under pressure
• Teamwork/effective team communication and a positive work mindset               
• Innovator: openness to spark positive process transformation while working through organizational shifts

Hybrid Work Location: Bloomington, IL-Corporate     

Hybrid Work arrangement: A "Hybrid" position means selected candidates will be assigned to a facility and will spend some time working both in the office and from their home. Work arrangements could change over time based on business need. This role may be structured as either working 35–50% in the office or completing 8–10 days per month in the office, depending on operational requirements. 

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $45,000 - $55,000
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 6% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!