Dallas, Texas
Sr. Manager, VOC
Job details
- Location
- Dallas, Texas
- Work type
- Hybrid
- Compensation
- $115,000 - $125,000/yr
- Posted
- 3 weeks ago
- Apply on
- jobs.smartrecruiters.com
About this role
6+ years VOC or customer insights experience with 2+ years people management; fluency in NPS, CSAT, CE methodologies; strong data analysis and cross-functional communication; Bachelor's degree required; advanced degree or CX certification a plus.
What you'll do at Care.com:
- managing VOC program
- analyzing feedback data
- leading insights team
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