Job details
- Location
- Dallas, Texas
- Work type
- Hybrid
- Compensation
- $140,000 - $150,000/yr
- Posted
- 2 weeks ago
- Apply on
- jobs.smartrecruiters.com
About this role
7+ years in systems, infrastructure or telecom engineering; hands-on experience with contact center platforms like Amazon Connect, Genesys, Five9, NICE, Twilio Flex, Avaya or Cisco; AI tooling and voice agents; Linux/Windows admin; AWS tools (EC2, IAM, Lambda, S3, Systems Manager); Terraform, Ansible, monitoring tools.
What you'll do at Care.com:
- managing telecom platform
- supporting AWS environments
- participating in on-call
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