Job details
- Location
- Wilmington, MA
- Work type
- Onsite
- Posted
- yesterday
- Apply on
- santander.wd3.myworkdayjobs.com
About this role
## The Difference You Make
The Quality Assurance Associate supports data quality risk controls by performing routine reviews of critical member data to ensure accuracy and completeness. This role executes established sampling and validation procedures, identifies discrepancies, and escalates issues for resolution. The associate maintains clear documentation of review activities to support audit requirements and control effectiveness. Through consistent and detail-oriented execution, this role helps ensure the integrity of key data inputs.
## What You Bring
- Executes key data quality control activities to support risk mitigation and data integrity.
- Review member data to verify accuracy, completeness, and adherence to established standards.
- Identify data errors or inconsistencies and escalate findings through defined remediation procedures.
- Execute monthly data review processes using established sampling methodologies and procedures.
- Maintain accurate documentation of review activities, findings, and outcomes to support audit and compliance requirements.
- Track and log identified issues and assist in monitoring recurring errors or patterns for supervisory review.
## Education
- High school diploma or associate degree required; bachelor's degree preferred
## Qualifications
- 0+ years of experience in data entry, quality assurance, operations, or administrative support
- Experience working with structured processes, checklists, or standardized procedures preferred
- Exposure to regulated environments or audit processes is a plus but not requirement
- Strong attention to detail and accuracy
- Ability to follow defined procedures and maintain consistency in repetitive tasks
- Basic proficiency in Microsoft Excel and data entry systems
- Good organizational and documentation skills
- Clear written and verbal communication for issue escalation
## It Would Be Nice For You To Have
- Experience reviewing or validating data
- Familiarity with quality control or audit processes
- Experience in financial services, healthcare, or other data-sensitive industries
## Work Authorization and Sponsorship
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.
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