Statewide Disability Liaison Manager (SHPC4) - Statewide

About the Department

Our vision is to ensure that “All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community."

Job Title: Statewide Disability Liaison Manager (SHPC4)
Location: Olympia, WA - Statewide Location. Telework and a flexible/hybrid schedule are available upon request/approval. The selected candidate can choose a designated workstation from any DCYF Office location. Some travel is required; This position provides support to staff located across the assigned catchment, and travel to attend meetings/trainings/conferences in-state is required, with possible out-of-state travel.  For a detailed view of DCYF's regional boundaries, Click Here.
Closes: 09/02/2026
Salary: $78,504 - $105,612. Annually.

The Department of Children, Youth, and Families is looking for a Statewide Disability Liaison Manager (SHPC4) to lead the development of a brand-new team in Child Welfare. This position will supervise regional liaisons across the state and support all Child Welfare regions. This newly established position will have the opportunity to lead collaboration within the Child Welfare Program & Practice section, across the regions and cross-divisionally. There will be leadership opportunities for partnership development with lived experts and external partners and an opportunity to grow in multiple areas of both Child Welfare leadership and infrastructure, as well as helping merge child welfare and disability practice. Knowledge, organization, communication, and experience in disability services, supervision, and in child welfare are the cornerstones of success in this position.

Click here to learn more about DCYF.  

The Opportunity:
The Statewide Disability Liaison Manager coordinates with multiple teams to ensure individuals with disabilities receive full opportunity, as required by the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act (504), to participate in and benefit from the programs, services, and activities offered by Child Welfare. This position directly administers, supervises, leads, coordinates, and facilitates the implementation and oversight of CW Disability practice across all 6 regions and is directly accountable for the actions and results delivered through the implementation, oversight, and ongoing supervision of the Regional Disability Liaisons. Through cross-system and multi-faceted coordination, this position drives equitable access to and utilization throughout multiple agency and divisional programs, services, and activities for individuals with disabilities involved with CW. The position establishes clear expectations, monitors compliance and outcomes, supports continuous improvement efforts, and strengthens direction across all CW regions to ensure consistent implementation of disability-informed practices. 


Some of what you will get to do:

• Directs a unit of six (6) professional Social Health and Program Consultants 2 (SHPC2s) designated as Regional Disability Liaisons.
• Provides statewide leadership and oversight for the implementation, performance, and accountability of the Regional Disability Liaison team and their deliverables.
• Supervises, trains, coaches, and evaluates CW Regional Disability Liaison staff with advanced-level expertise who provide statewide leadership and consultation on essential functions regarding practice standards and policy implementation and disability-informed practices.
• Manages all personnel activities related to recruiting, hiring, evaluating, and ensuring accountability for staff; Develops, implements, and manages systems to monitor and evaluate staff activity, performance, deliverables, expenditures, assignments, and work products to ensure consistency, quality, compliance, and accountability across regions.
• Directly accountable for unit, division, and statewide leadership in CW practice, oversight, and accountability for the implementation, performance, compliance, and continuous quality improvement of the Regional Disability Liaison team.
• Leads and oversees the development, implementation, and accountability of legislative mandates related to ADA, Section 504, and VRA compliance through the FPM Framework, ensuring consistent execution, monitoring, and alignment with agency requirements in coordination with the DCYF ADA Accessibility Program. 
• Directs an entire organizational unit to develop and administer client service and programs essential to the agency’s purpose; Delivers integration of major CW practice changes within a complex system environment, with responsibility for measurable outcomes, consistency, and compliance. 
• Provides advanced managerial skills for managing an entire organizational unit that provides extensive defined services on a statewide level across all CW Programs.
• Integrates disability information into and manages implementation of practice packages with program managers, including guidance, policy, training, and publications across major programs and service areas impacting CW, ensuring alignment with divisional and agency strategic plans.
• Develops and monitors processes to identify gaps in existing disability-related practice and implements mitigation plans through workforce preparation, resource development, and ongoing support to strengthen CW practice, accountability, and service delivery.
• Consults in analysis of potential CW practice changes arising from legislative proposals and law changes, federal laws and legal agreements, regulatory changes, DCYF strategic priorities, stakeholder proposals, and inter- and intra-departmental initiatives to assess system impact, implementation requirements, compliance obligations, and practice improvement opportunities.
• Prioritizes resourcing and preparing the CW workforce to successfully meet requirements of the Voluntary Resolution Agreement (VRA) with the U.S. Department of Health and Human Services (HHS) and the U.S. Department of Justice (DOJ), as well as applicable provisions of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act (504), by collaborating cross-divisionally with the DCYF ADA Accessibility Program, the Adults with Disabilities Program Manager, and the Developmental Disabilities Program Manager to develop communication processes and drive practice improvements.

Required Qualifications:
One year of experience as a Social and Health Program Consultant 3 (SHPC3) or equivalent.
OR
Two years of experience as a Social and Health Program Consultant 2 (SHPC2) or equivalent.
OR
A Bachelor's degree in social work, a health or social science, public administration, or a related field AND five (5) years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
OR
A Master's degree in social work, a health or social science, public administration, or a related field AND four (4) years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
OR
Equivalent professional experience totaling nine (9) years of progressively responsible experience in planning, administering, developing, supervising, or delivering family and child-related social services.
AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Experience hosting effective meetings to achieve desired results and communicate appropriate information to staff and leaders. 
• Experience in system functioning and use of graphics to effectively communicate. 
• Experience in disability access or service coordination, inclusion specialist, advocating and helping individuals with disabilities in systems. 
• Mastery of leadership skills including understanding systems thinking, sense making/analysis, public speaking, and hosting meetings. 
• Previously demonstrated ability to analyze, interpret, evaluate, and organize complex data into reports and practice. 
• Previously demonstrated ability to plan and manage ongoing processes. 
• Previously demonstrated commitment and ability in successful teamwork, participating and leading. 
• Ability to communicate effectively within the workforce and leadership teams. 
• Ability to establish and maintain tracking and monitoring systems. 
• Previously demonstrated ability to manage (supervise, lead, coach, mentor, and train) professional staff and large diverse workgroups. 
• Previously demonstrated ability to manage multiple work projects in a fast-paced environment. 
• Previously demonstrated ability to make sound independent judgments in a complex organizational environment; Analyze sensitive issues objectively and realistically and furnish advice and consultation on these issues.
• Previously demonstrated ability to establish a learning environment, change management, and leadership using research, a common-sense and LEAD approach to best practices to increase individual and organizational effectiveness. 
• Previously demonstrated ability to work independently.

How do I apply? 
In addition to completing the online application, please attach the following:

• Cover letter
• Resume

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve.  If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
 
The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.
 
Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

The incumbent must successfully complete, within mandated timeframes, employee orientation and all other mandatory annual in-service and other required training.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE).  For more information: https://wfse.org/

Benefits eligibility for this position may be different than what’s listed in the benefits tab of this recruitment announcement. For more information on employee benefits eligibility, visit: Public Employee Benefits Board (PEBB).

If you would like to request an accommodation throughout the application/interview process, contact DCYF Recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email [email protected]. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.         

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22, or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission).  If claiming preference based on Predischarge Certification, the individual will be required to provide their official discharge documentation, such as a DD Form 214, NGB Form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the Social Security number before attaching any documents. For additional information on Veterans' Preference and guidance on how to determine if you are eligible, click here.

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.

2026-07113

Benefits

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note:  If the position offers benefits which differ from the following, the job posting should include the specific benefits. 

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS).  New employees have the option of two employer contributed retirement programs.  For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP).  This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays 
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. 

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave 
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. 

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.  

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave 
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

Supplemental Questions

Required Question

Agency Information

EmployerState of WashingtonAddress View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504 Website http://www.careers.wa.gov