Strategic Partner Program Analyst

WebBank is a Utah-chartered industrial bank that provides consumer, commercial, and embedded finance products through strategic partner platforms. The Strategic Partner Program Analyst supports the day-to-day oversight and management of strategic partners by coordinating contractual reviews, reporting, complaints, issues, debt sales, audits, and related program administration.

What you'll do:

• Participate in regularly scheduled meetings with Strategic Partner(s) to review progress related to any managed issues, opportunities, and contractual requirements, to include weekly reporting and tracking
• Work closely with the assigned Program Manager(s) and outside counsel to coordinate review of Strategic Partner Program materials, including policies, procedures, marketing, and customer-facing material
• Work closely with the assigned Program Manager(s), other departments within the Bank, or third-party resources to ensure periodic contractual requirements (indicators) are tracked and completed
• Assist in the management and review of monthly reporting metrics, complaints, issues, and PLERM associated with the Strategic Partner Program(s)
• Work closely with the PM, SPM, and/or VP to test partner practices
• Advise on changes needed to keep policies & procedures up to date with current practices
• Provide guidance to PMs, SPMs, and VPs on specified topics, including industry knowledge based on continued industry research
• Manage and track partner debt sales
• Support Bank management during regulatory exams or internal audits
• Assist in the processing of various legal and other documents associated with the management of Strategic Partner Programs
• Fully support ad hoc projects as assigned

Benefits:

• Paid Time Off (PTO) - Generous paid time off plus paid parental leave
• Health insurance - Plans include an employer-paid medical option, dental and vision coverage, plus we offer health savings accounts
• 401(k) - WebBank matches up to the first 6 percent of employee contributions, and both the employee’s contributions and WebBank’s match are fully vested immediately
• Life and Disability Insurance - Life insurance and long-term and short-term disability insurance plans are 100% employer-paid
• Tuition Reimbursement - WebBank provides reimbursement for classes needed to obtain certain degrees, up to $5,250 per academic year