Strategy & Operations Analyst / Sr Analyst

Charlie Health is a rapidly growing organization dedicated to improving access to behavioral health treatment. They are seeking a Strategy & Operations Sr Analyst / Associate to enhance workforce planning and operational execution within the People team, focusing on analytics, program operations, and cross-functional project management.

What you'll do:

• Build and maintain the dashboards, models, and reporting infrastructure that give leadership a clear picture of headcount, attrition, hiring velocity, and workforce health
• Drive execution of key People team programs — from performance cycles and onboarding to engagement surveys and manager effectiveness initiatives
• Take direct ownership of company retention programs (e.g., HiPo program, Analyst/Associate Council), including program design, operational infrastructure, and tracking and reporting on program effectiveness
• Lead and coordinate cross-functional projects across People, Finance, and Operations
• Build project plans, track milestones, align stakeholders, and surface blockers before they become problems
• Help bring the People team into the next era
• Identify manual workflows ripe for automation, evaluate AI-powered HR tools, and build the analytics and data infrastructure to support a modern, insight-driven People function
• Partner with Finance and department heads on headcount tracking, headcount request intake, and compensation benchmarking
• Own the models that keep our people budget accurate and our offers competitive

What they're looking for:

• 1–3 years of experience in investment banking, management consulting, private equity, or a strategy & operations role at a high-growth company
• Exceptional analytical skills — you're fluent in Excel/Google Sheets and comfortable building models from scratch; SQL or BI tool experience (Tableau, Looker, Power BI) is a strong plus
• Strong project management instincts — you can run multiple workstreams simultaneously, hold stakeholders accountable, and deliver on time without being chased
• Clear, concise communicator — able to package complex analysis into crisp slides and memos for senior audiences
• Genuine curiosity about how AI and automation can improve the way teams operate — prior experience applying these tools in a work context is a plus, not a requirement
• No prior HR experience required — but an interest in people strategy and the belief that a great workforce is a competitive advantage
• Deep alignment with Charlie Health's mission and a desire to contribute to meaningful work
• Located within 45 minutes of NYC and able to work 4+ days/week in office

Benefits:

• Target performance-based bonus
• Stock options and other Charlie Health-sponsored benefits
• Comprehensive benefits to all full-time, exempt employees