Student Admin/Support Services

Position Overview and Expectations
This position serves as a member of the Minnesota Carlson Graduate Programs Office recruiting team. Its primary responsibility is managing the call center, completing daily outreach to prospective students. This position will have an emphasis on student recruitment and requires a high level of communication and professionalism. The person in this position will report to a Senior Associate Director of Recruiting and will collaborate with other Graduate Program staff as work requires.

It is expected that this position will complete 10 hours per week and is an hourly paid position. 

Job Description
Recruitment Outreach (90%)
● Work daily on recruitment of prospective MBA and Masters students by contacting them via telephone, with additional communication through email and text.
● Learn about Carlson graduate programs to provide accurate information to prospective students including application materials and upcoming deadlines.
● Document daily activity and interactions with prospective students.
● Assist the recruiting team with building out outreach strategy, where applicable

Special Assignments (10%)

● Assist program staff with special projects and other duties as assigned

REQUIRED QUALIFICATIONS

● Must be an undergraduate student and enrolled in the University of Minnesota-Twin Cities campus for a minimum of six credits

PREFERRED QUALIFICATIONS/SELECTION CRITERIA
● Excellent verbal and written communication skills
● Demonstrated interpersonal and customer service skills
● Capable of delivering timely results while working independently
● Reliable, responsible, and maintains a positive attitude
● Previous experience working in a database, CRM and/or Excel

Pay Range: $15.25 per hour

Please visit the Office of Student Health Benefits website for more information regarding benefit eligibility.
 

Student workers are eligible to participate in the Student Health Benefit Plan, if they maintain 6 or more eligible course credits within a given semester. The same applies for Undergraduate Students, Graduate Assistants, Residents, Fellows and Interns.

Application Deadline: October 22, 2026

Student positions are a form of financial support while pursuing an education at the University of Minnesota.

Applications must be submitted online.  To be considered for this position, please click the Apply button and follow the instructions.  You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail [email protected].

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:  http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.