Student Services Assistant I

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Job Description

Front Desk Hiring Job Description

Established in 1906 as the Student Council, The Central Student Government (CSG) functions as the primary student government organization at the University of Michigan. There are over 70 students who serve, in various capacities, to promote the goals, missions, and projects of CSG. As a front office staff member, your responsibilities will begin at the front desk and extend through to the various commissions, programs, and projects that CSG undertakes.

Front desk staff supports CSG through administrative services such as printing, copying, mail management, answering the phone and email inbox, website updates/maintenance, graphic design, marketing, calculator and iclicker rental, and managing the CSG events calendar, among other administrative duties.

Job Requirements

CSG Front Office Staff should be punctual, responsible, organized, cooperative and friendly. Front office staff members should expect to spend most of their shifts managing the front desk, answering calls, responding to emails, updating the CSG website, maintaining a clean and friendly environment, assisting individuals with conference rooms reservations, communicating with the rest of the front desk team on project statuses, and maintaining mail records for student organizations. Above all else, this position requires individuals to provide exceptional customer service to those who utilize the Central Student Government’s services. Proficiency in Wix, website design, Google Suite, and Canva are preferred but not required.

TO APPLY, PLEASE FILL OUT OUR GOOGLE FORM APPLICATION HERE: https://forms.gle/47cK2YxHcQ5SGSxb6

Educational Value

Staff will learn the operations of a complex student organization and the concepts underlying student self-governance. Additionally, staff will have the opportunity to develop administrative, graphic design, customer service, and organizational skills.