Suite Attendant | Part-Time | Virginia Commonwealth University

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Stuart C. Siegel Center is a multi-purpose arena located on the campus of Virginia Commonwealth University (VCU) in Richmond, Virginia. It serves as the home venue for VCU Rams basketball and volleyball and hosts a wide range of events, including athletic competitions, concerts, commencements, banquets, meetings, and special events. From venue materials used at the facility, the Siegel Center is positioned as a premium event destination with suites, hospitality spaces, and full-service catering operated by OVG. The venue emphasizes high-quality guest experiences, food and beverage service, and amenities for both athletic and private events.

• Prepare suites prior to events, including stocking food, beverages, supplies, and service ware.
• Welcome suite guests and provide attentive, courteous service throughout the event.
• Monitor food and beverage levels and replenish products as needed.
• Maintain cleanliness and organization of suites, service areas, and equipment.
• Assist with the delivery and presentation of catering orders.
• Respond promptly and professionally to guest requests and concerns.
• Ensure compliance with food safety, alcohol service, and venue policies.
• Complete post-event cleaning, inventory, and restocking duties.
• Communicate effectively with supervisors, culinary staff, and fellow team members to ensure seamless service.
• Show commitment to providing outstanding guest service and maintaining a professional appearance.

• Previous hospitality, food service, catering, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Ability to stand and walk for extended periods and lift heavy objects.
• Availability to work evenings, weekends, and holidays based on the event schedule.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.