Summer 2027 Infrastructure Compute Operations enGen Undergraduate Intern

Highmark Inc. is hiring an undergraduate intern to gain practical experience supporting enterprise infrastructure technologies used for healthcare applications and business operations. The intern will assist with infrastructure operations, system analysis and troubleshooting, monitoring, maintenance, documentation, and technology projects while learning across virtualization, Linux, Windows, and storage environments.

What you'll do:

• As a member of the Infrastructure Compute Operations team, the intern will work alongside experienced infrastructure engineers and operations professionals to support the day-to-day management, monitoring, troubleshooting, and maintenance of enterprise technology platforms
• Interns will contribute to operational support activities, technology projects, process improvements, and infrastructure initiatives while developing technical, analytical, and customer service skills
• Typical responsibilities include supporting infrastructure operations, performing system analysis and troubleshooting, researching and resolving technical issues, assisting with monitoring and maintenance activities, documenting procedures, and collaborating with infrastructure and support teams
• This job has the goal of providing the opportunity to acquire practical experience through direct exposure to the related business line(s) and to develop the next generation of diverse business professionals
• To that end, the program will provide hands-on training and experience in the business line, expose the various career opportunities in the business line and related areas, and prepare participants for positions in the business
• Typical responsibilities include, providing services to the day-to-day operating objectives of the assigned area, participating in projects and programs appropriate to the needs of the assigned area, participating in the planning and implementation of projects and initiatives, conducting research and reporting including recommendations or proposals for action
• Communicate effectively while interacting directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems
• Under supervision, provide entry-level professional services as appropriate to the day-to-day operating objectives of the area. Receives guidance, training, and mentoring from senior personnel in planning and carrying out activities and assignments
• Undertake and/or participates in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization
• Participate in the planning and implementation of unit projects and initiatives within area of expertise and ability
• As specifically requested by management, conduct research and reporting inclusive of recommendations or alternative proposals for action
• Undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit

What they're looking for:

• Applicants must be authorized to work in the U.S. independently
• Full or part-time enrollment in an accredited college or university baccalaureate program
• Currently pursuing a Master's degree in **Computer Science, Computer Engineering, Information Technology, Information Systems**, or a related technology discipline
• Foundational knowledge of one or more of the following infrastructure technologies: + **Virtualization** + **Linux Operating Systems** + **Microsoft Windows Server Environments** + **Enterprise Storage Technologies**