Summer Associate Internship (Associate Business Intelligence Analyst)

Navy Federal Credit Union is a financial services organization providing credit union products and services. The Summer Associate will support the Servicing Analytics team through business intelligence, reporting, data analysis, Power BI dashboard development, reporting modernization, and process automation initiatives.

What you'll do:

• Assist in the development and enhancement of the Analytics Innovation Platform (AIP) to support servicing business intelligence initiatives
• Support the creation, maintenance, and enhancement of Power BI dashboards and reporting solutions used by Servicing leaders and business partners
• Analyze servicing and financial performance data to identify trends, risks, and opportunities
• Partner with analysts and business stakeholders to improve the quality, accessibility, and usability of servicing data
• Assist with modernization efforts related to servicing financial, operational, and performance reporting
• Develop data visualizations and executive-ready reporting materials for leadership presentations and business reviews
• Identify opportunities to automate manual reporting processes and improve reporting efficiency
• Participate in analytical projects that support key servicing functions such as portfolio performance, retention, member experience, operational productivity, and financial reporting
• Partner with a designated Servicing business unit to understand operational processes, reporting challenges, and analytical needs
• Gather and document business requirements through stakeholder meetings, discovery sessions, and ongoing collaboration with business partners
• Assist in the enhancement and expansion of the Analytics Innovation Platform (AIP) by translating business needs into reporting and analytics solutions
• Develop and enhance Power BI dashboards, scorecards, and analytics products that provide actionable insights for Servicing leaders and frontline teams

What they're looking for:

• To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later
• Currently pursuing a Bachelor's or Master's degree in Business Analytics, Information Systems, Computer Science, Data Analytics, Finance, Mathematics, Statistics, Economics, or a related field
• Familiarity with business intelligence and reporting tools such as Power BI, Tableau
• Basic understanding of databases, SQL, and data analysis concepts, Key emphasis on SQL knowledge
• Experience working with data visualization and reporting concepts
• Strong analytical and problem-solving skills
• Ability to identify trends and derive insights from data
• Strong written and verbal communication skills
• Ability to collaborate effectively with cross-functional teams
• Strong organizational skills with the ability to manage multiple priorities
• Interest in financial services, mortgage servicing, business intelligence, and emerging analytics technologies
• Familiarity with Microsoft Azure, cloud-based analytics platforms, or modern data environments is a plus

Benefits:

• Hybrid workplace arrangement