Summer Associate Internship (Product Strategist/Business Analyst)

Navy Federal Credit Union is a financial services organization providing career and internship opportunities. The Summer Associate Product Strategist/Business Analyst will support research, data analysis, project organization, and strategic recommendations to improve products, services, and technology delivery.

What you'll do:

• Support AI Work: Help collect, organize, and participate in feedback to technical working groups, to support initial use cases in current technologies
• Analyze approach for Issue Resolution/Procedural Enhancement: Review existing processes and data flow to identify trends, gaps, and opportunities that support more streamlined delivery and process improvement
• Implement Improved Methodology for Project Execution: Partner with team members to summarize findings, formalize work breakdown structures, and present clear recommendations that help guide future enhancements
• Assess the competitive landscape of competitor products and services including potential disruptive technologies
• Identify opportunities to integrate AI into existing dashboards/applications (i.e. natural language querying, forecasting, etc.)
• Collaborate with multiple stakeholders across the organization to identify opportunities for new/improved functionality
• Develop recommendations for delivery of strategic initiatives or products based on research, findings, data, and other empirical evidence
• Develop work breakdown structure which can be used to deliver high-level road maps and/or detailed action plans as applicable
• Develop and present proposals on findings from analysis and research to leadership
• Become integrated into and participate in the day-to-day strategy, analysis, and operations of a project team

What they're looking for:

• To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later
• Currently pursuing an undergraduate degree in a related field
• Experience with research, analysis, and data manipulation
• Knowledge of, or experience using, data and analytics tools such as Power BI, Databricks, SQL, SPSS Modeler, R, Tableau, or equivalent
• Strong communication and presentation skills
• Ability to work effectively both independently and in group settings
• Strong strategic, critical, and analytical thinking skills
• Formal instructional design coursework is helpful but not required
• Basic knowledge of financial services/payments is a plus

Benefits:

• Hybrid workplace arrangement
• Guidance and mentorship during the 12-week internship
• Mentorship from senior business solutions and analysts
• Opportunities to showcase your work and receive feedback from a diverse audience
• Fun, hands-on projects that will grow your creative, technical, and professional skills
• Impactful work delivering solutions that make a real difference in members’ and colleagues’ lives
• Experiment with the latest tools, technologies, and creative learning formats
• Collaborate with a team that values your voice and celebrates diversity of thought