Summer Intern 2027 - Operations Analyst

John Hancock is a financial services company offering a GWAM Operations Summer Internship Program across multiple operations functions. The Operations Analyst Intern will support business operations, contribute to special projects and process improvements, solve business challenges, and present an industry-related project to senior management and peers.

What you'll do:

• Note: Position responsibilities will vary by function and team
• Good understanding of project management methodologies, while delivering on special projects as assigned
• Ability to work with multiple business owners across Manulife John Hancock and through exercise of impact and influence, persuade them to pursue quick win recommendations suggested by this team
• Learn and complete tasks within your assigned team to support business operations
• Contribute to solving business challenges and escalate issues as needed
• Build financial literacy by asking questions and engaging with leaders across your function, and related departments
• Develop and deliver an industry-related project presentation to senior management and peers

What they're looking for:

• Pursuing an undergraduate degree in Business, Finance, Accounting, Economics, or related field
• A proactive self-starter with demonstrated leadership qualities
• Interest and strength in business process improvement; high attention to detail
• Highly developed planning and organizing skills; can manage multiple tasks and meet deadlines
• A proven innovative thinker and problem solver; fast learner, able to adapt to a fast-paced environment
• Strong academic performance, with exposure to accounting, tax, economics, finance, business process reviews, general management, or analytics coursework
• Strong digital literacy and comfort with data analysis or business process tools
• Demonstrated leadership ability and strong written/verbal communication skills
• Ability to work punctually and effectively in a hybrid work environment
• Working knowledge of Microsoft Office applications like Excel, as well as SharePoint, and other reporting details are a bonus

Benefits:

• Professional development events to build soft skills
• Networking opportunities
• Mentorship
• A community of interns working across various locations, encouraging mutual learning and connection
• A flexible work environment supporting well-being and inclusion
• Early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students
• Hybrid work arrangement