Supervisor, Child Support (HCA/CSSD #9124)

$27.37 - $41.06 Hourly

$56,931 - $85,396 Annually

This position is a Pay Band C7

This job posting may be used to fill multiple vacancies.

This posting will be used for ongoing recruitment and may close at any time. Applicant Lists may be screened more than once.

The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employee's continuous growth and wellness.

The Supervisor, Child Support will:

• Train, direct, and evaluate a team of Child Support Specialists in a field office to ensure Federal and State laws and regulations, as well as department policies and procedures are followed.

The Supervisor, Child Support is responsible for:

• Monitoring caseload management of Child Support Specialists to ensure they are achieving productivity and quality goals established;
• Assisting in overall office management.

• External customers including custodial and non-custodial parents;
• Employers;
• Child Support Services Division (CSSD) field staff, management and Attorneys.

The Ideal Candidate has:

• Strong leadership;
• Ability to supervise and support staff, track performance, and ensure Federal and State laws and regulations, policies and procedures are followed.

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Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.