Sustainability Solutions Manager

Department: 576 4AIR Operations

This role will play a key role in helping scale up the business development functions of the company, particularly acting as a key point of contact for inbound leads. This position entails assessing lead quality, engaging in client conversations, and converting prospects into Clients. Additionally, the role involves maintaining accurate and up-to-date records in CRM tools to provide comprehensive reporting to the company. This role will also serve as a subject matter expert, staying informed about the rapidly changing and evolving industry, and demonstrating thought leadership at the intersection of sustainability and business aviation. They will apply critical thinking to analyze how sustainability principles impact different stakeholders in the business aviation sector.

Location:

Remote (however office space may be offered in Cleveland, OH, Columbus, OH, Plymouth, MA, and New York City)

Essential Functions:

1. Adhere to the fundamental principles, particularly long-term approach to relationships.
2. Contact and meet with potential clients, engage in client conversations, addressing inquiries, providing relevant information, and converting leads into customers where appropriate.
3. Hold introductory calls with inbound leads to assess the quality and viability of inbound leads, effectively qualifying and prioritizing potential business opportunities for the sales team.
4. Follow up with leads in a timely manner, ensuring consistent and personalized communication to nurture relationships and drive conversions.
5. Maintain accurate and updated records in the CRM sales tool to ensure accurate reporting, attribution and progress reports.
6. Assist inbound leads from marketing campaigns or events through the sales process to choose the right program for them and deploy in a way that meets their needs.
7. Collaborate with marketing and program team to ensure sales goals and client expectations are met and fulfilled.
8. Conduct occasional direct outbound sales efforts through events and strategic connections and partners.
9. Continuously evaluate and refine business development strategies, incorporating feedback and insights to optimize lead generation and conversion processes.
10. Travel and attend trade events to discover new clients and support potential sales opportunities with the sales team.
11. Stay up to date with a quickly changing and evolving industry to be able to speak to recent developments in two industries.
12. Be a subject matter expert to demonstrate 4AIR thought leadership at the intersection of sustainability and business aviation. Be able to apply and critically think about how principles of sustainability affect different business aviation stakeholders.
13. Performs other related duties as assigned.

Key Skills and Competencies

• Thorough knowledge of sales process principles,

• Strong understanding of company products or services as well as business position and competition to keep business competitive

• Proficient understanding of client needs related to emissions reporting requirements under voluntary and regulatory program schemes.

• Ability to meet deadlines, must be comfortable prioritizing tasks, demonstrate flexibility, display a strong work ethic, fanatical attention to detail, and sense of urgency.

• Interpersonal skills necessary to establish and maintain effective working relationships with management, employees, and other departments.

• Innovative and creative critical thinker; proactively identifies opportunities; motivated by challenge, change and opportunity to help look at things differently

• Ability to prioritize and complete multiple projects simultaneously, and work in a small team environment.

Functional Skills:

• Highly proficient presentation skills necessary to effectively communicate, update, persuade, and/or facilitate discussions with all levels of management and vendors/partners

• Superior verbal and written communication skills, preferably with design skills to develop aesthetic sales presentations

• Computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications

• Familiarity with Salesforce

Minimum Qualifications:

•3-6 years experience in a sales or business development role.

Additional Desired Qualifications:

• Bachelors degree in business/marketing or related work experience

• Previous experience servicing high-profile customers for luxury goods or previous experience in communicating sustainability initiatives

• Working knowledge of business aircraft industry, products, and services

• Working knowledge of sustainability industry, including carbon offsets, sustainable fuels, and new technology

• Working knowledge of Federal Aviation Regulations applicable to business aircraft industry

• Has obtained a pilot’s license