Tax Appeals Specialist 1
Job details
- Location
- Des Moines, Iowa
- Work type
- Hybrid
- Compensation
- $61,755 - $94,037/yr
- Posted
- 4 weeks ago
- Apply on
- governmentjobs.com
About this role
About the Department
The Iowa Department of Revenue’s Enforcement Actions and Appeals Bureau within the Legal Services Division is currently seeking two Technical Tax Specialist 1s for its individual income, business income, and sales tax functions, which will also support enforcement actions functions. The Enforcement Actions and Appeals Bureau administers appeals for all tax filings, alcohol licensing appeals, and alcohol enforcement actions. The Legal Services Division interprets tax laws for the Department, manages appeals, ensures the Department follows the law, and helps draft and change revenue related laws. It also reviews requests for public records and subpoenas.
This position is eligible as a hybrid or remote schedule.
In this position you will be responsible for:
- Analyzing complex tax issues presented in tax appeals with an objective view and an open mind towards the resolution of disputes
- Reviewing appeals to determine whether tax billings, refund denials, or other determinations are consistent with law, procedures, and policies
- Researching tax transaction history, applicable laws and regulations, and working with taxpayers, tax practitioners, Department staff, and the Attorney General’s Office to resolve appeals
- Drafting memoranda, information requests, and position letters
- Communicating determinations to taxpayers effectively
- Making settlement recommendations to supervisor and negotiating case resolution
- Assisting the Attorney General’s Office with contested case proceedings, including serving as a Department witness
Preference will be given to candidates with experience in the following:
- Knowledge and experience in the administration in one or more of the following:
- Federal and Iowa individual income tax laws and regulations
- Federal and Iowa business income tax laws and regulations
- Bachelor's degree in Accounting or Finance
- Experience working with the public
- Experience communicating technical information
- Experience drafting written determinations citing regulations, laws, or administrative rules
- Experience identifying errors in data
- Experience determining when to escalate problems
- Demonstrated decision making skills
- Experience with IDR software applications
- 2 or more years of tax auditing or advanced examination experience
- Experience researching tax transaction history and applicable laws
Candidates are encouraged to include detailed information about their relevant experience in their application or submit a cover letter and resume in addition to their application.
Job Specific Competencies:
- Critical Thinking – Applying logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Customer Service – Principles and processes for providing customer services, including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction
- Writing – Communicating effectively in writing as appropriate for the needs of the audience
- Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making
Advancement Opportunities:
The Tax Appeals Specialist 1 (Technical Tax Specialist 1) classification is part of the Technical Tax Specialist series. Employees that meet or exceed expectations as a Technical Tax Specialist 1 become a Technical Tax Specialist 2. Currently, Technical Tax Specialist 2s with eighteen months of current, continuous experience meet the minimum qualification requirements to apply for a Technical Tax Specialist 3 vacancy.
Employer Highlights:
The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a wonderful team atmosphere, work-life balance, free parking, and casual attire. We offer a flexible working environment and opportunities to work from home with the ability to work from anywhere in the State of Iowa as long as it is your primary residence. We have a great total compensation package for all of our full-time employees, including:
Iowa Public Employees' Retirement System (IPERS)
Retirement Investors Club (RIC)
Flexible Working Environment- Work from Home Opportunities
Health, Dental and Vision Insurance
Vacation Leave
Sick Leave
Paid Holidays (9 days/year)
Flexible Spending Accounts
Life Insurance
Long-Term Disability Insurance
The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you’re looking for a career with an organization that values its employees and customers, you’ve come to the right place.
Applicants must live within the State of Iowa to qualify for this position.
A background check, including a criminal history check, fingerprint and Iowa tax filing check, will be conducted on the final candidate.
Effective July 1st, 2025, all Department of Revenue staff and their household will not be able to play any Iowa Lottery games.
E-Verify and Right to WorkThe State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.
Minimum Qualifications
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
a. Graduation from an accredited four-year college or university with a degree including at least nine semester hours of accounting coursework; and
b. Three years of full-time work experience in professional accounting or auditing.
2) All of the following (a and b):
a. Three years of full-time work experience in professional accounting or auditing; and
b. A total of four years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university course work (as described in number one) equals one year of full-time experience.
3) Graduation from an accredited college or university with a master’s degree in accounting or business administration and one year of full-time work experience in professional accounting or auditing.
4) Possession of a Certified Public Accountant (CPA) certificate and one year of full-time work experience in professional accounting or auditing.
5) Graduation from an accredited law school.
6) Current, continuous experience in the state executive branch that includes three years of fulltime work as a Revenue Examiner 2, Statistical Research Analyst 2, or Management Analyst 2
7) Current, continuous experience in the state executive branch that includes two years of full-time work as a Revenue Auditor 2, Revenue Examiner 3, or Statistical Research Analyst 3.
8) Current, continuous experience in the state executive branch that includes eighteen months of full-time work as a Revenue Auditor 3.
For additional information, please click on this link to view the job description.
Benefits
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator. Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS.
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
Supplemental Questions
- Yes - I understand and agree.
- No
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
- No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
- Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
- I have not graduated from an accredited four-year college or university with a degree including at least nine semester hours of accounting coursework
- I have graduated from an accredited four-year college or university with a degree including at least nine semester hours of accounting coursework AND I DO HAVE three years of full-time work experience in professional accounting or auditing
- I have graduated from an accredited four-year college or university with a degree including at least nine semester hours of accounting coursework BUT DO NOT HAVE three years of full-time work experience in professional accounting or auditing
- I do not have three years of full-time work experience in professional accounting or auditing
- I do have three years of full-time work experience in professional accounting or auditing AND I DO HAVE four years of education and/or additional full-time experience in professional accounting or auditing, where thirty semester hours of accredited college or university course work (as described in number one) equals one year of full-time experience
- I do have three years of full-time work experience in professional accounting or auditing BUT I I DO NOT HAVE four years of education and/or additional full-time experience in professional accounting or auditing, where thirty semester hours of accredited college or university course work (as described in number one) equals one year of full-time experience
- I have not graduated from an accredited college or university with a master's degree in accounting or business administration
- I have graduated from an accredited college or university with a master's degree in accounting or business administration AND I DO HAVE one year of full-time work experience in professional accounting or auditing
- I have graduated from an accredited college or university with a master's degree in accounting or business administration BUT I DO NOT HAVE one year of full-time work experience in professional accounting or auditing
- Yes
- No
- I am not a State of Iowa employee
- I am a State of Iowa employee AND I DO HAVE current continuous experience in the state executive branch that includes three years of full-time work as a Revenue Examiner 2, Statistical Research Analyst 2, or Management Analyst 2; two years of full-time work as a Revenue Auditor 2, Revenue Examiner 3, or Statistical Research Analyst 3.; or eighteen months of full-time work as a Revenue Auditor 3
- I am a State of Iowa employee BUT I DO NOT HAVE current continuous experience in the state executive branch that includes three years of full-time work as a Revenue Examiner 2, Statistical Research Analyst 2, or Management Analyst 2; two years of full-time work as a Revenue Auditor 2, Revenue Examiner 3, or Statistical Research Analyst 3.; or eighteen months of full-time work as a Revenue Auditor 3
- Yes
- No
Required Question
Agency Information
EmployerState of IowaAgency 625 Iowa Department of Revenue Address Hoover State Office Building, 4th Floor1305 E Walnut St
Des Moines, Iowa, 50319 Website https://revenue.iowa.gov