Tax Data Analytics Supervisor

## Summary The Tax Data Analytics Supervisor is responsible for serving as the tax analytic specialist to reconcile out-of-balance conditions for daily, monthly, quarterly, and yearly payroll completions within Workday, the OSV collection process, and taxes paid/filed on behalf of our customers. The objective is to ensure the resolution of out-of-balance complies with payroll processing and tax regulations. ## Essential Functions/Duties/Responsibilities - Monitor overall activities of the pay function, including all payment activities, in collaboration with key stakeholders to drive quality improvement - Work with the Team Manager to identify the need for system improvements - Serve as the first point of customer and internal escalation regarding tax analytics - Provide directions, instructions, and/or training to the team - Assist the team as needed with daily tasks and assist with special team projects - Perform routine audits for tax balancing actions and reconciliation communication to ensure deadlines are met - Responsible for daily, monthly, and quarterly reconciliation of payroll and taxes processed in all US tax jurisdictions - Responsible for applying credits based on a reconciliation of taxes remitted on behalf of the customer - Research and resolve the tax out-of-balance in a timely manner - Investigate and validate the cause of the out-of-balance in a timely manner and accurate - Responsible for communicating with customers and documenting the cause of the tax discrepancy, and ensuring to provide the customer with the steps required to resolve the out-of-balance when action is required within Workday - Ensure that the appropriate action is taken that complies with the tax authority requirements - Analysis of tax/payroll data on the employer and employee level of inspecting and transforming with the goal of discovering, suggesting conclusions, and supporting decision-making - Responsible for collecting data and analyzing data – running various mathematical calculations to determine how the data will conclude the best solution - Responsible for communicating with customers and documenting the cause of the tax discrepancy within quarterly/annual reconciliation reports - Responsible for providing the customer with the quarterly and annual reconciliation reports via the OSV tax portal - Responsible for communicating with customers via conference calls or the communication case system to explain the reconciliation of funding to tax deposits remitted and obtain approval of further collections and/or refunds after quarter-end or annually ## Competencies - Positive attitude & team player - Good time management skills - Detail-oriented - Flexible in a changing environment - Problem solver - Strong written and verbal skills - Analyze problems or data - Mathematical aptitude - Work with tight deadlines - Critical thinking - Computer literacy - Attention to detail - Prioritizing competing demands - Strong understanding of payroll process and procedures - Ability to work with multiple interruptions - Independent decision making - Work with complex, high-profile customers ## Qualifications and Experience - 1 + year Payroll Tax experience - 2 years of accounting / bookkeeping experience - Proficient at Microsoft Excel - Flexibility of hours to meet customer needs -Overtime will be required ## Preferred Skills - Workday Certified - Accounting Certified - CPP/FPC Certification - Analytical of data of numbers - Payroll outsourcing experience - Good Grammar of writing and communication skills - Payroll and Tax experience of regulations