Technical Operations & Workforce Program Analyst – Trainee

Iron Systems, Inc is hiring a trainee to support workforce management, field operations, project coordination, and operational analytics. The role involves coordinating workforce and operational resources, maintaining reports and trackers, analyzing data, and helping improve dashboards and reporting processes.

What you'll do:

• Support workforce planning, onboarding, deployment, assignment tracking, redeployment, utilization, and worker lifecycle management
• Perform worker lifecycle and trend analysis covering tenure/aging, assignment frequency, repeat assignments, inactivity, utilization, performance ratings, attendance, no-shows, cancellations, and retention trends
• Develop and maintain workforce and operational KPIs and OKRs, identify trends and exceptions, and prepare periodic management reporting
• Support development of early indicators relating to worker performance, engagement, utilization, quality, and potential attrition for management review
• Assist with daily field operations coordination, including worker deployment status, site attendance, check-in/check-out information, site readiness, and operational follow-up
• Support men-and-material planning by tracking workforce availability along with tools, equipment, and materials required for project execution
• Monitor availability, allocation, and movement of operational tools, equipment, and materials and highlight shortages or project dependencies
• Assist Project and Program Managers with daily activities including project status reporting, action-item tracking, milestone monitoring, meeting follow-ups, issue tracking, and escalation reporting
• Maintain project and operational trackers covering workforce, resources, schedules, risks, dependencies, and outstanding actions
• Analyze workforce and field-operational data across projects, sites, locations, and worker populations to identify trends and opportunities for improvement
• Prepare dashboards and reports using Excel, SQL, Power BI, Tableau, or other approved reporting tools
• Initially support manual reporting and analysis and progressively help transition validated reporting into automated dashboards, portal-based reporting, workflow alerts, and digital processes

What they're looking for:

• Working knowledge of Excel is important
• Candidates should demonstrate strong analytical and problem-solving skills, attention to detail, organizational ability, written and verbal communication skills, and an interest in working across technical, operational, and project-based environments
• Preference Will Be Given To Candidates With a Bachelor's Or Master's Degree In One Of The Following Or a Closely Related Discipline
• • Information Technology Management / IT Management
• • Management Information Systems / Information Systems
• • Business Analytics / Data Analytics
• • Engineering Management
• • Industrial Engineering
• • Operations Management
• • Supply Chain / Logistics Management
• • Project Management / Technology Project Management
• • Computer Information Systems / Computer Science