Plaid
New York, New York
Technical Support Engineer
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Apply to Technical Support Engineer at PlaidJob details
- Location
- New York, New York
- Work type
- Hybrid
- Compensation
- $73,872 - $110,000/yr
- Posted
- 1 week ago
- Apply on
- jobs.ashbyhq.com
About this role
2+ years customer-facing experience; 6+ months with REST APIs, SQL, CSS, HTML and JavaScript or Python; experience with Zendesk/Jira/Mode; strong communication and customer-focus; based in ET or PT time zone.
What you'll do at Plaid:
- responding tickets
- troubleshooting issues
- escalating issues
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