Virtuous
Technical Support Engineer (Tier 2) - Payments Team
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Apply to Technical Support Engineer (Tier 2) - Payments Team at VirtuousJob details
- Work type
- Remote
- Posted
- 1 week ago
- Apply on
- jobs.ashbyhq.com
About this role
Requires 2+ years of B2B SaaS Tier 2 technical support, CRM or complex SaaS experience, ticketing and Jira experience, payment processor familiarity, troubleshooting, data analysis, and strong communication skills.
What you'll do at Virtuous:
- handling escalations
- troubleshooting payments
- investigating defects
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