Technical Support Representative Senior

This position is not eligible for visa sponsorship, now or in the future. Candidates must be a US Citizen or valid Green Card Holder.

This position is hybrid 3 days per week in the following office locations: Cincinnati, OH

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Technical Support Representative to join our ever-evolving Workstation Asset Management team and help shape the future of global commerce.

Schedule: Sunday-Tuesday and every other Wednesday 8am-8pm ET

What you’ll own

• Providing technical support regarding network infrastructure, internal desktops and clients, servers, and software.
• Performing account management that includes adding and deleting users, creating new user accounts, and modifying accounts.
• Maintaining passwords, data integrity, and file system security.
• Communicating highly technical information in layman terms to non-technical users.
• Recommending hardware and software solutions.

What you’ll bring

• Experience providing end-user LAN/WAN support for Windows XP/Vista/7, and MS Office 2003/2007/2010/2013.
• Expertise with anti-virus and backups.
• We prefer experience supporting Windows 2003/2008/2008R2 and a background troubleshooting MS Exchange and supporting Citrix.
• A bachelor’s in CIS, Business, or related field, or three years of equivalent experience.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

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