Technology Intern – Service Desk

Acutis Diagnostics is hiring a Technology Intern for its Service Desk team. The role provides remote, hands-on experience supporting healthcare technology and IT operations, including system checks, troubleshooting, integration monitoring, and client coordination.

What you'll do:

• Assist with integration monitoring and reconciliations
• Document updates, issues, and progress in Jira
• Support service desk operations and client coordination
• Participate in structured weekly training modules and assessments
• Perform daily system checks and basic troubleshooting

What they're looking for:

• Pursuing or recently completed a degree in IT, or related field
• Strong written and verbal communication skills
• Eagerness to learn and adapt quickly

Benefits:

• All conducted remotely
• Structured weekly training modules and assessments
• Real-world exposure to healthcare IT operations
• Mentorship from experienced service desk professionals
• Certificate of completion and letter of recommendation upon successful completion