DecisionPoint | Cortek
Tier 2 Customer Support Specialist
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Apply to Tier 2 Customer Support Specialist at DecisionPoint | CortekJob details
- Work type
- Remote
- Clearance
- Secret
- Posted
- Jul 29, 2026
- Apply on
- careers-decisionpointcorp.icims.com
About this role
Active Secret clearance, bachelor’s degree, ITIL Foundation, 2+ years technical/customer support experience, familiarity with web apps, SSO, ticketing/ITSM, and strong communication.
What you'll do at DecisionPoint | Cortek:
- troubleshooting issues
- documenting incidents
- coordinating escalations
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