TR3 TESTING COORDINATOR - 09162026-81069

State of Tennessee Job Information

LOCATION OF (2) POSITION(S) TO BE FILLED: DEPARTMENT OF REVENUE, DAVIDSON COUNTY

This position is designed as Hybrid (2 days in office and 3 days Remote)

Under general supervision, coordinates Tennessee Revenue Registration and Reporting (TR3) testing functions of average difficulty; performs related work as required. This is a classification in the TR3 division of the Department of Revenue. An employee in this classification will create testing plans, schedule TR3 testing internally and externally, maintain and organize TR3 testing scenarios, and facilitate the execution of testing incident reports, service packs, and upgrades for TR3. This classification differs from the TR3 Business Consultant series in that employees in the latter perform business development work. This class differs from TR3 Training and Testing Manager in that an employee of the latter provides supervision and oversight to employees in the TR3 Training and Communications Specialist and TR3 Testing Coordinator positions.

1. Creates testing plans for TR3 service packs, upgrades, and various projects. 
2. Maintains and organizes TR3 testing scenarios, categorizing scenarios by business division and/or functional impact.
3. Reviews and identifies gaps within TR3 testing scenarios, such as: the omission of penalty and interest.
4. Coordinates multi-divisional testing for changes and corrections to TR3.
5. Works with business consultants to create valid testing scenarios for new functionality and processes.
6. Facilitates assistance for testers when system and process related questions arise.
7. Facilitates external party testing and outside vendor testing.
8. Coordinates configuration changes and corrections to TR3.

Competencies: 

1. Action Oriented
2. Manages Complexity
3. Organizational Savvy
4. Strategic Mindset
5. Communicates Effectively

Knowledges:

1.  Clerical
2. Customer and Personal Service
3. Law and Government
4. Engineering and Technology
5. Design

Skills: 

1. Active Learning and Listening
2. Critical Thinking
3. Instructing
4. Quality Control Analysis
5. Systems Analysis

Abilities: 

1. Inductive Reasoning
2. Information Ordering
3. Selective Attention
4. Originality
5. Written Comprehension

1. Computer/Laptop
2. Telephone/ Headset
3. Other general office equipment
4. Common office software
5. Projector

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

1. A valid driver's license
2. For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.