TWDB - 26-136: Deputy Chief Information Officer (Director IV)

**Must meet agency in-office requirements**

***Salary commensurate with experience and qualifications***

TEXAS WATER DEVELOPMENT BOARD'S MISSION

Leading the state's efforts in ensuring a secure water future for Texas.

WORKING AT THE TWDB

See why our work makes an impact!

Find out why the TWDB is a great place to work.

Make a positive difference for the state of Texas. We encourage you to apply for positions that match your qualifications.

The Texas Water Development Board (TWDB) offers a competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work alternatives so you can have a work/life balance! For more information about these benefits and more visit: 
http://www.twdb.texas.gov/jobs/benefits.asp.

Please visit TWDB Career Page: http://www.twdb.texas.gov/jobs/ for more information.

MILITARY EMPLOYMENT PREFERENCE

Veterans, Reservists or Guardsmen with an MOS or additional duties that fall in the fields of 641X LDO - Administration, SEI15 Enterprise Policy, Planning, Budget, and Management, 8003 General Officer, or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply.

Additional Military Crosswalk information can be accessed at  
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

GENERAL DESCRIPTION

Performs highly advanced (senior-level) managerial work, in alignment with the Chief Information Officer role, administering the daily operations and activities of the Texas Water Development Board's Information Technology (IT) Division. Work involves establishing goals and objectives for the IT Division staff. Develops guidelines, procedures, policies, rules, and regulations. Develops schedules, priorities, and standards for achieving established goals. Coordinates and evaluates the work of IT Division staff.  Develops and evaluates budget requests. Monitors budget expenditures.  Plans, assigns, and supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Reports to the Chief Information Officer (CIO) of the Information Technology Division.

ESSENTIAL JOB FUNCTIONS

• Assists the CIO directing all project activities within the IT division, providing technical direction and guidance as well as project management guidance.
• Assists the CIO developing the strategic direction for the division ensuring that projects, applications, and resources are aligned with the agency's business goals and objectives.
• Ensures system development processes and procedures are developed and followed, including procedures for project management, change management, and software development lifecycle (SDLC) methods.  
• Ensures all Operations and Administration rules and requirements are followed, including rules for websites and the project delivery framework.
• Assists the CIO ensuring agency compliance with the Information Resources Management Act and the Texas Department of Information Resources (DIR) rules and regulations, including preparation and development of the Agency's Information Technology Strategic Plan, Biennial Operating Plan, and other required reports.
• Assists the CIO in directing enterprise information technology operations, including cybersecurity, infrastructure, applications, data management, cloud services, and technology modernization initiatives. 
• Evaluates emerging software technologies.
• Determines selection of commercial off the shelf (COTS) versus custom application software.
• Monitors legislation for impact on information technology programs and activities. 
• Provides effective leadership and management of the Information Technology Division.
• Assists the CIO in managing all project activities within the Information Technology Division, providing technical direction and guidance.
• Monitors and reports Information Technology Division work activities.
• Authorizes Information Technology Division hiring, separations, disciplinary actions, and employee performance rewards.
• Assigns job duties, conducts performance evaluations, clarifies roles and responsibilities, and monitors and measures performance against goals.
• Evaluates Information Technology Division performance and recommends and leads improvements.
• Supports Information Technology Division administrative requirements related to organization, budget, and personnel.
• Ensures the provision of quality customer service from the Information Technology Division to all stakeholders.
• Manages the performance of direct reports, to include, timely completion of plans and appraisals, and follow-through on disciplinary actions as needed.
• Maintains confidential and sensitive information.
• Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agency's records retention procedures and schedule. 
• Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses.
• Maybe required to operate a state or personal vehicle for business purposes.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• Graduation from an accredited four-year college or university with a bachelor's degree in Information Technology or related field.
• Eight years of progressively responsible information technology experience.
• Eight years of experience managing significant information technology projects, services, and staff.
• Relevant education and experience can be substituted on a year-for-year basis.

PREFERRED QUALIFICATIONS

• Previous experience successfully delivering information technology related projects with a State or other government organization.  
• Previous experience managing information technology programs, projects, and staff within a Texas State Agency or other government organization.  
• Previous experience with information technology procurement, contract management, and vendor oversight, preferably within a State Agency or other government organization.
• Previous experience with enterprise information technology governance, strategic planning, budgeting, and organizational management principles.
• Previous experience leading cross functional teams and collaborating with business stakeholders to deliver information technology initiatives. 
• Previous experience with management of administrative tasks, such as employee appraisals, merit plans, hiring, separations, and employee rewards. 
• Previous experience with the software development lifecycle (SDLC) and change management. 
• Previous experience in project planning and management, including the Project Management Lifecycle (PMLC).

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Knowledge of local, state, and federal laws and regulations relevant to the Information Technology Division.
• Knowledge of the principles and practices of public administration and management.
• Knowledge of information technology including hardware, software, programming languages and methodologies, relational databases, and information processing environments.
• Knowledge and experience in project planning and management.
• Knowledge and experience in software engineering, system verification test and quality assurance, customer support management, and operations.
• Knowledge in leading the design, development, and maintenance of Internet and Intranet web pages and applications. 
• Knowledge of the legislative process, which includes analysis and interpretation of legislation.
• Knowledge of enterprise information technology governance, strategic planning, budgeting, and organizational management principles. 
• Skills in using Microsoft Office programs such as Word, Excel, and Access.
• Skills in using the Microsoft 365 platform.
• Skills in use of internet, email, word processing, spreadsheet, presentation, and database software.
• Skills in software applications deployment and customer service support.
• Skills in building team environments and facilitating collaboration between and among both IT and business program area stakeholders.
• Skills in problem solving and conflict resolution.
• Ability to maintain the security or integrity of critical infrastructure within Texas.
• Ability to meet agency in-office requirements.
• Ability to anticipate trends in the information technology business, work with staff to develop goals and work plans to meet customer's needs and conduct all job-related activities with the highest standards of ethics and trust. 
• Ability to develop and maintain effective working relationships with agency personnel, Board members, consultants, and government officials.
• Ability to communicate effectively verbally and in writing; 
• Ability to interact and communicate technical information effectively with a wide variety of customers and other stakeholders. 
• Ability to be proactive and initiate/manage multiple tasks or assignments. 
• Ability to manage multiple priorities in a deadline-oriented environment. 
• Ability to plan and oversee projects so that they are completed on time, within budget, and meet customer requirements.
• Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines. 
• Ability to make mature, objective decisions and identify areas of potential problems. 
• Ability to perform effectively and willing when changes occur in scope and nature of the work and work environment.
• Ability to perform routine and non-routine work assignments accurately and on-time with little or no supervision. 
• Ability to perform assigned duties and improve work habits and/or output. 
• Ability to complete assigned work, on time, neatly and in order with infrequent errors. 
• Ability to complete tasks and projects in a timely manner and persists until tasks are completed. 
• Ability to interpret policies, procedures, and regulations. 
• Ability to provide prompt, courteous and accurate assistance and clear and concise communication to agency staff, as well as to employees of other political entities and the public both verbally and in writing. 
• Ability to work with others in a team environment and cooperate with supervisors, co-workers, and others. 
• Ability to manage multiple tasks and schedule work in order to maintain regular progress on assignments and meet deadlines.
• Ability to stand/sit/move to perform activities such as retrieve/replace files in a large file system for boxes up to 30 lbs.
• Ability to operate a vehicle (state or personal) for state business and maintain a driver's license and driving record that complies with state and agency requirements.
• Ability to work shifts that may exceed 8 hours, including early mornings, nights, and weekends.
• Ability to train others. 

• Ability to assign and/or supervise the work of others.

   

REMARKS

• A copy of required academic transcripts and/or licensures and driving record must be submitted at the time of hire. Failure to provide required documentation will result in no further consideration for employment.
• Important Notice: Otherwise qualified candidates who are ultimately considered for potential employment with the Texas Water Development Board may be the subject of a request for any criminal history record information maintained by the Texas Department of Public Safety (DPS). Evidence of a criminal conviction or other relevant information obtained from the DPS shall not automatically disqualify an individual from employment with the Texas Water Development Board.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS

• Work In Texas (WIT) applicants should complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS to register or login and access your profile.

REFERENCE CHECKS

• Reference checks will be conducted on top candidate for the position and may include outreach to current and/or former supervisors. Reference checks for top candidates currently employed by the TWDB will include outreach to current supervisors.

CONSENT OF CRIMINAL HISTORY CHECKS

• All interviewed candidates must complete the HR-101 - Consent to Obtain Criminal History Record Information and the GA-48 Consent form to obtain continuous criminal history and review forms once extended an offer to interview. The consent forms will be sent by Human Resources (HR) and retained with HR. Only candidates extended a conditional offer will have their criminal history checked in the Texas Department of Public Safety (DPS) system. Candidates who refuse to complete both consent forms will no longer be considered for the vacancy with the Texas Water Development Board. If adverse findings are found, candidates will be afforded 10 business days to provide a response prior to a final determination on hiring eligibility.

JOB LOCATION

• Candidate must be able to report to and work from the noted work location and comply with the agency's Return to Office (RTO) requirements.

EQUAL OPPORTUNITY

• The Texas Water Development Board does not discriminate on basis of race, color, national origin, sex, religion, sexual orientation, age, or disability in employment or provision of services, programs, or activities.

SELECTIVE SERVICE

• Males born on or after January 1, 1960, will be required to present proof of Selective Service registration on the first day of employment or proof of exemption from Selective Service registration requirement.

FINAL EMPLOYMENT OFFERS

• All offers of employment are contingent upon the candidate having legal authorization to work in the United States. Failure to present such authorization within the time specified by the U.S. Department of Labor will result in the offer being rescinded.

FOREIGN CREDENTIALS

• An evaluation of your coursework must be uploaded if you have obtained a degree(s) from a school outside of the United States; otherwise, you will not receive credit for degree progress and completion.

SPONSORSHIP

• Candidates must be eligible to work in the United States without requiring sponsorship.

STATE OF TEXAS APPLICATION

• Resumes will not be accepted in place of a completed State of Texas application unless indicated.

E-VERIFY

• TWDB participates in E-Verify!  Information from each new employee's Form I-9 will be provided to the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) to confirm work authorization.

EMPLOYMENT AT-WILL

• Employment with the Texas Water Development Board (TWDB) is on an at-will basis.

AMERICANS WITH DISABILITIES ACT

• The TWDB is in compliance with the Americans with Disabilities Act and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits of employment, please contact the Human Resources Division for assistance at (512) 475-2142. Deaf and hard of hearing applicants may contact our office via Relay Texas at 1-800-735-2989 (TTY/TDD).

HEADQUARTER LOCATION AND CONTACT INFORMATION

Texas Water Development Board
Stephen F. Austin Building
1700 North Congress Avenue
Austin, Texas 78701
[email protected]
Phone: (512) 475-2142