UA Gameday Operations Intern

Troon is a leading professional club management company specializing in golf, hospitality, and residential communities. They are seeking a Gameday Operations Intern to assist in managing various operational aspects for gameday events at the University of Alabama, including coordination with security and parking staff, traffic optimization, and fan experience enhancement.

What you'll do:

• Manage campus security and parking staff
• Coordinate with all entities involved in gameday operations – UA Athletics, PD, DOT, FD, State Troopers, Emergency Management, Uber/Lyft, etc
• Optimize traffic flow
• Management of public tailgating areas
• Assist with reserved parking sales and renewals
• Collect and analyze operational metrics and data
• Strategic fan enhancement observation and recommendations
• Operational assistance for Men’s Basketball, Gymnastics, Commencements and Bid Day
• Creation and maintenance of the University’s official gameday website, UAGameday.com
• Development and maintenance of UA Gameday’s social media presence on Facebook, Twitter, Instagram and mobile app
• Management of customer service channels – message center, email, web chat
• Operational duties – signage, cones, barricade placement

What they're looking for:

• Self-motivated & team oriented
• Energetic, outgoing personality
• Strong organizational skills
• Excellent verbal and written communication skills
• Interest in sports and/or a career in the sports industry
• Proficient with Microsoft Office suite – Word, PowerPoint, Excel
• Willingness to do manual labor & ability to lift 40 pounds
• Willingness to work all 7 UA home games & long hours