Stripe
Chicago, Illinois
User Escalation Specialist
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Apply to User Escalation Specialist at StripeJob details
- Location
- Chicago, Illinois
- Work type
- Onsite
- Compensation
- $115,800 - $173,800/yr
- Posted
- 2 weeks ago
- Apply on
- stripe.com
About this role
Requires 5+ years in customer-facing user support, troubleshooting short-SLA escalations, process improvement experience, sound judgment, stakeholder management, and strong customer focus.
What you'll do at Stripe:
- resolving escalations
- analyzing root causes
- driving remediations
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