VA Billing Specialist

The Office of the Bursar at the University of Alaska Anchorage (UAA) invites applications for the position of VA Billing Specialist. This professional fiscal role is responsible for administering the billing and payment processes associated with Veterans Affairs and other military education benefits, and serving as a key resource for students, sponsors, and campus partners. The Office of the Bursar oversees university receivables, including sponsor billing, student payments, and cashiering operations. We are committed to providing outstanding service while ensuring accuracy, compliance, and stewardship of university funds. Candidates who demonstrate strong analytical skills, attention to detail, and a commitment to student service and success are encouraged to apply.

As a key member of our student-facing team, the VA Billing Specialist administers the billing and receivables processes associated with UAA's largest sponsored student population—students receiving Veterans Affairs and other military education benefits. This position is responsible for sponsor invoicing, account reconciliation, payment research, compliance with sponsor requirements, and resolution of complex billing issues. The position works closely with students, sponsoring agencies, and other university offices to ensure timely and accurate billing, payment processing, and account maintenance.

To thrive in this role, the successful candidate will demonstrate initiative, strong organizational skills, and attention to detail. A solutions-oriented mindset is essential when assisting students with account-related concerns, coordinating sponsorship arrangements, and resolving complex billing issues. The ideal candidate possesses general accounting knowledge, experience reconciling accounts, and proficiency with standard office software, including Microsoft Excel, Word, email applications, and database systems. Strong verbal and written communication skills, professionalism in interactions with students, faculty, staff, and external agencies, and the ability to collaborate effectively across departments and campuses are critical to success.

Experience working with Banner or other enterprise student information and financial systems is preferred. Experience administering third-party sponsor billing, including the use of electronic invoicing and payment platforms such as Tungsten, is also preferred. Familiarity with researching payment issues, coordinating with sponsoring organizations to support timely and accurate account resolution, and working with Veterans Affairs and other military education benefit programs is preferred.

Minimum Qualifications:

Bachelor’s degree in accounting, statistics or related field and 2 years professional fiscal experience or an equivalent combination of training and experience.

Position Details:

This position is located on the Anchorage campus; on-site work is required. This is a full-time, exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 79, based on education and experience.

We review applications on a rolling basis. Because we may close the posting once a sufficient pool of qualified candidates is established, we encourage early submission. Please note that once a viable pool is identified, further applications may not be reviewed.

Please include a cover letter with your application.

This recruitment is open internally to current UA employees or those otherwise eligible to apply to internal postings.

📃To view the full list of job responsibilities, please click HERE.

☎️If you have any questions regarding this position, please contact Rene Coffman, Office of the Bursar, at [email protected].

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

This position is part of a bargaining unit represented by the Coalition of Alaska University Staff for Equity (CAUSE)-UAW. 

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at [email protected].

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or [email protected] / 907-786-1214 or [email protected]. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or [email protected].

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online:  https://uas.alaska.edu/compliance/clery-act/annual-security-reports.html. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing  [email protected].