Visiting Student Specialist (Part-Time Temporary)

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Position Description

Pay Grade: Specialist 5

The Visiting Student Specialist is responsible for evaluating external high school and college transcripts to determine appropriate course placement and registration eligibility for Visiting Students at Wake Tech. Specialists will review academic records, assess prerequisite fulfillment, and enter approved placements and overrides into college systems to facilitate accurate and timely registration.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

*Evaluates external high school and college transcripts to determine appropriate math and English placement based on prior coursework, GPA, and institutional guidelines

*Identifies Wake Tech course equivalents for external coursework and assesses whether students meet prerequisite requirements for requested classes

*Reviews and interprets student information across multiple systems, including Element451, Colleague, TES (Transfer Evaluation System), and Hyland OnBase

*Accurately enters placement decisions and registration overrides into Colleague to ensure students are able to register for approved courses

*Determines whether to approve registration overrides for Visiting Students seeking to enroll in courses with prerequisite requirements

Applies institutional policies consistently to ensure appropriate academic placement and maintain enrollment integrity

Communicates with Visiting Students via phone and email to provide guidance, troubleshoot registration issues, and answer questions related to placement, prerequisites, and eligibility

Clearly explains decisions regarding registration waiver requests and offer next steps or alternative options when necessary

Qualifications

Knowledge, Skills, and Abilities 

Strong communication skills, listening, writing, and speaking  

Ability to maintain records accurately and meet deadlines consistently 

Demonstrates good organizational skills  

Ability to perform normal duties with minimal supervision  

Ability to exhibit critical thinking skills and high attention to detail

Intermediate skills with MS Office, Excel and OneDrive  

Minimum Requirements 

High School Diploma or equivalent 

One year of experience working with student records, databases, or closely related experience

Preferences 

Associate's degree  

Experience using Colleague/Datatel or similar student information system  

Experience working in an educational environment or working directly with students at the college level

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.

Benefits

Benefits are not available for temporary positions.

Agency Information

EmployerWake Technical Community CollegeAddress 9101 Fayetteville Rd.

Raleigh, North Carolina, 27603 Phone9198665934
Website https://www.waketech.edu/