VTC / Audio-Visual Support Specialist

Position Title: VTC / Audio-Visual Support Specialist

Location: Fort Hood, TX; White Sands Missile Range, NM

Clearance required: Top Secret; SCI eligibility as required for SCIF support.

Scope of Work: Provides video teleconference, secure VTC, and audio-visual engineering and event support across approximately 78 rooms and associated bridges and gateways at APG, Fort Hood, Fort Huachuca, and Fort Bragg, including MS Teams-integrated room systems. 

Responsibilities include (but are not limited to):

• Set up, operate, tear down, and reconfigure VTC, SVTC, and AV room systems on a per-event basis 

• Complete a pre-event readiness and communications check no less than two hours before each event, achieving zero contractor-caused technical failures 

• Operate and maintain VTC bridges, gateways, endpoints, and audio equipment for meetings, conferences, ceremonies, and training 

• Apply DISA STIGs and mandated patches to all VTC and collaboration components and remediate vulnerabilities within the compliance window 

• Provide immediate outage reports and monthly utilization reports 

• Manage legacy SVTC systems until formally decommissioned 

Qualifications

• High school diploma or equivalent (minimum) 

• U.S. citizenship 

• Ability to speak, read, write, and understand English proficiently 

• Proficiency with computers and Microsoft Office software 

• Active Secret clearance; Top Secret clearance required for any employee who handles COMSEC 

• DoD 8140 / 8570.01-M baseline certification appropriate to the assigned work role and level, held prior to performance, with the required computing environment (CE) certification obtained within six (6) months of appointment.