Chubb
Phoenix or O'Fallon or Whitehouse Station
WFM Lead, NA Contact Center
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Apply to WFM Lead, NA Contact Center at ChubbJob details
- Location
- Phoenix or O'Fallon or Whitehouse Station
- Work type
- Onsite
- Compensation
- $103,400 - $149,600/yr
- Posted
- 2 weeks ago
- Apply on
- fa-ewgu-saasfaprod1.fa.ocs.oraclecloud.com
About this role
Bachelor's in business/finance/statistics/operations, 5+ years WFM in contact center, strong forecasting and analytics, Microsoft Excel/PowerPoint proficiency, excellent communication and contact-center metric knowledge.
What you'll do at Chubb:
- leading WFM
- managing forecasts
- analyzing performance
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